Get matched with top water heater installers and replacers in Salem, MI

"They did a great job installing a new hot water heater in 2015. In 2021, I noticed water at the base of the tank (possibly a problem with the drain valve). I filled out the online service request form but did not hear back. In the past three weeks, I have called the service line, and cell phone number listed on their profile several times. I was able to leave a message once (approximately two weeks ago). All other times the voice mailboxes have been full. I have not received any response to the online service request form, nor the phone message I left. It is disappointing and frustrating to spend 1k on a hot water heater, but then simply not to be able to reach anyone or get a callback. If the business is shuttered or overwhelmed for any reason, it would be professional and appropriate to post a message to that effect, at the very least."

"It was done good so far and the customer service was great"

"really professional!"

"Thursday, July 24, 2025 RE: Excellent Service Dear Mr. Mike/Owner, I would like to take this opportunity to thank your company for their professionalism and prompt service today. A call was logged with Kelly, who was extremely polite and went out of her way to accommodate me. She said that a plumber would be out this afternoon. I was therefore surprised to have a plumber arrive at 12 noon. Mac was very efficient and snaked out our bathroom sink timeously. He was patient in answering all of my questions/concerns. When the job was completed, he cleans up the way he found it. Mac is definitely a team player and I recommend that he received an incentive compensation, for doing extraordinary work. He is definitely motivated to work efficiently and maximize revenues. Thank you for the quality services and not taking advantage of the elderly. If anyone ask who to call for plumbing, I will make sure to say MR. PIPEY PLUMBING!"

"White Lavender Plumbing exceeded every expectation from start to finish. I had a severe faucet issue that escalated quickly and could have turned into major water damage. From the moment I called, their responsiveness stood out. They arrived promptly, assessed the situation thoroughly, and immediately put me at ease with their calm, knowledgeable approach. What impressed me most was their attention to detail and transparency. They clearly explained what was happening, outlined the options, and worked efficiently without rushing or cutting corners. The repair was done with precision, and they took the time to ensure everything was functioning perfectly before leaving. The workspace was left clean and orderly, which says a lot about their professionalism and respect for the home. It is rare to find a plumbing company that combines technical skill, reliability, and genuine care for the customer experience. White Lavender Plumbing delivers all three. I would absolutely trust them again "