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"Jim did a great job of informing me of what he was doing, diagnosing the problem, and recommending options to repair or replace our heat pump."

"Worked with Greenwood Heating and Air on a furnace replacement and only have excellent things to say about the company and team. Customer service, pricing, timeliness, thoroughness, and friendliness were top notch. Contacted them initially for an inspection of our 28-year old furnace. The technician Frej was prompt, thorough, and courteous, explaining in detail the issues we might face with this still working but old units. Based on the findings we reached out for a quote on a system replacement. Lori took diligent care in listening to our concerns and hopes for a new system, recommending systems that might work for our household. She was always available for follow-up questions, providing answers that really helped us decide on getting a new system (Trane XC80 furnace with air scrubber) via Greenwood H+A. Prices were fair, on par with expectations and quotes from other businesses. On the day of the install, the team at Greenwood H+A, including Jake, Jordan, and Jason were very flexible, coordinating with the roofing company we had hired to take down our chimney and replace with a vent, to get the project moving on time. They were all very communicative, which we appreciated, and gave us regular updates on the progress. They finished what seemed like a big job within the day, despite the install occurring in our cramped crawl space. Our house is now toasty warm again with a great new furnace and all the bells and whistles. Would definitely recommend them for similar job, including for custom requirements as was our case with the roof. Thanks!"

"First started working with Joe getting a quote got 2 bids which the other was cheaper, but decided to get ranger since Mitsubishi is the “top line” he said which I googled and saw it too. We talked that he will put the drainage on the car port and the vent on the side of the house. So when the date of installment came Daniel was on time and he introduce himself. I let him do his job while I was doing my own with my 3yrs and 5 yrs kids. The job was quick so when I check outside I saw that the vent was mounted on my carport. So I called Joe and ask why it was mounted on my carport he said it was in the contract which I didn’t see on the instruction. And so I have to pay if we move it. I was so disappointed! Now I can’t close my carport if I want to get a garage since vent is there. So I have no choice if only Daniel check with me first right from the start what the plan is then there will be no problem! Well the job was done got no choice. Another thing Daniel have to come back two times to fix the drainage since it keeps on leaking my carport. It was finally fixed on the 3rd time when Jared was the tech that fix it. It was so disappointing and I regret that I chose ranger cooking and heating!"

"I purchased a new Navien NPE-240A2 Tankless Water Heater and had it installed. I'm loving the new water heater. It replaces an old Noritz tankless that died just before this installation. The on-site estimate was what sold me. Ken went through all the details and answered a lot of questions from me. Zachary came out with Austin and performed the installation just like I discussed with Ken. Zachary kept me in the loop throughout the installation to ensure I was in agreement with how it was going. Zachary always had my interest at heart and ensured no corners were cut. The installation is much cleaner, and more correct than the previous tankless company did. Zachary even listened to my concern about the astectics of the exterior exhaust and quickly found an easier and cleaner looking way to address my concern. He also removed an old recirculation pump and replaced a new main house shutoff valve. The entire area was treated respectfully and left cleaner than they found it."

"I'd been wanting to get of our old electric baseboard heaters for a long time, and replace it with something more efficient, and Mark helped my understand the differences between a ductless mini-split system and a ducted heatpump system. Even in our small house, the ducted system was the way to go. Mark and his installers were professional and efficient, and answered all my questions. When the thermostat was acting a little odd, he sent a technician over to calibrate it, free of charge. There was a small issue where I initially got the wrong specs for the electrical, and as a result I had the electrician install unnecessary circuits, but Marc reimbursed me for the cost."

"Our furnace had stopped working after a neighborhood power outage and we had no heat. AirPros responded quickly to our inquiry on Home Advisor and were able to fit us into their schedule that same day. Jerry arrived within a couple of hours to diagnose the problem and install a replacement thermostat. Overall excellent service."

"Cory and Joe were fantastic. The installations went without a hitch. The overall cost was lower than three other quotes I had received for the job. At the beginning of the A/C install I noticed the water heater was leaking, and they were able to replace it the next day. I will definitely use them again."

"Northwest expert was outstanding and delivered on the Tune-Up on my central HVAC just as they did on the installation 2 years ago. Virgil was thorough and professional!"

"Audie and Jeff came out to assess my kitchen faucet. For several months the handle would loosen until it flopped around. We would tighten it just for it to flop again in a day or two. They were polite, professional and made sure I had all the information I needed to make my decision which was to replace the facet. This company responds quickly and keeps you informed. I even received a text message with picture of the technician. I will be using this company again. Thanks again Audie and Jeff!"

One Hour Heating & Air Conditioning of Redmond is a locally owned and operated franchise. \nWe proudly serve Redmond, Sammamish, Bothell, Issaquah and Kirkland, and surrounding neighborhoods. \nWe specialize in furnace and heat pump installs, AC service, system repairs, and regular maintenance for homes. \nWe show up when we say we will, we do the work right the first time, and we never push you into something you don't need. That's what sets us apart!\nAsk us about our financing options!