Get matched with top fire or smoke damage recovery pros in Severn, MD

"Went okay"

"The company was fast, responsive, professional and courteous. They were able to come out sooner then promised and did an excellent job start to finish. They showed me photos and videos of the work and explained each step along the way. Highly recommend. "

"Exceptional Service Beyond Expectations! I cannot recommend Advanced Restoration Solutions highly enough for their outstanding water damage restoration service. From the moment I contacted them, they made a stressful situation so much easier to handle. When our basement flooded late one night, their team responded promptly to our call, arriving on site within an hour. They were professional, courteous, and empathetic, taking the time to explain their process clearly and answering all our questions. Their expertise was evident as they swiftly assessed the damage and got to work immediately, using high-tech equipment to extract the water and dry the area thoroughly. The crew meticulously cleaned and sanitized the affected areas, ensuring no trace of mold or mildew. What impressed me most was their attention to detail and commitment to restoring our basement to its pre-damage condition. They even liaised with our insurance company, making the claims process much easier. Their services were not only efficient but also fairly priced. The team at ARS turned a potential disaster into a manageable situation, providing peace of mind with their top-notch service. If you ever find yourself in need of water damage restoration services, look no further than Advanced Restoration Solutions!"

"Excellent job excellent people"

"Although Norman was the best part of this terrible experience (nice, knowledgeable, and professional), the amount of money ?the office? charged me just to take down a portion of my ceiling (about 10x16) was outrageous. I asked for a quote to fix it only to find out that one was to take it down and one was to put it back. It cost me $3490 for about 4 hours worth of work and in that was $1125 just for an ?air mover? and a dehumidifier. I could have bought a dehumidifier for $189 that covers a 1500sf area at home depot. There is no way I would have paid $9000 for this job to take it down and put it back. No way I should have paid almost $3500 for a few hours of work for a job that was not completed (cause I was not paying another $5k just to hang drywall, finish it off and paint). I got another quote for 1/3 of that and they are going to replace my whole ceiling so it all looks the same. It would have cost me $3800 for the whole thing had I gone with this other company. I will not ever make this mistake again."

"Tim showed up on time and did an AMAZING job. Our basement and the stairs leading to the basement were filthy. They have never been cleaned in 20 years. I read the reviews on Angie's List out this company and decided to give them a try. By the time Tim was done, our carpets looked almost new. I did take before and after photos that I will post if there is an option to do so. I would definitely hire this company again and would recommend them to my friends and family. They do a great job, they are hard working and they are very honest!"

"Great job done in record time"

"Been 7 years and everything is still tight! Repointed the block on the inside and painted it about 4 years ago. Paint is holding up. Squared the seal up on the outside and painted there too. Everything outside is holding up as well. The only company that didn't try to sell me a sump pump."

"I hired A Plus to install engineered wood flooring in my basement and Shaw oak hardwood flooring throughout my home. The first part of the project went smoothly. Two of their regular installers did a great job installing Mirage engineered wood flooring in the basement/family room. Unfortunately, I was informed the day before installation of the hardwood flooring, that a “different team” would be used. This different team turned out to be a subcontractor “Mario” and his crew. In all 5 of Mario’s workmen showed up at my house and were allowed to install the hardwood flooring largely unsupervised. There are significant issues with the quality of the installation. Most notably gaps were left between the stair rail and flooring and there are numerous gaps between the planks throughout the house. In addition, steps installed by this subcontractor are creaking and crackling due to movement of the wood and several stair noses are not level. After initially agreeing to reinstall some of the flooring, Eric Rome (owner/operator of A Plus) apparently decided to have his subcontractor apply wood putty in the middle of my floors to fill in the numerous gaps. Wood putty was also used to fill the gaps between the flooring and stair rail. I will now have to pay another contractor to fix the mess left by Mario’s guys. I hold A Plus fully responsible for this fiasco."

"Very pleased with customer service. Rich came out quickly and gave estimate. I called back on a Tuesday to schedule and work was completed on Friday. The on-site team did a great job and were very nice and kept the worksite clean. I would definitely recommend their services."