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"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"God job"

"The plumbers were friendly, professional and on time. They performed the job in a timely fashion, cleaned up and were very thorough. I would highly recommend them to others."

"Good work but very pricey. Wish I had shopped around a bit - but I was in a hurry."

"Very professional and responsive"

"Technician arrived on time. Very knowledgeable and understood how to accomplish the task at hand. Drain blocked with object. Had the right tools for the job( snake camera,grab hooks,etc.) Got the job completed in a minimum of time.Highly recommend this company."

"poor customer service. service manager insulted me, called me derogatory names while defaming my character. when all I was looking for was for someone to right a wrong. I was actually looking forward to them coming to look at my furnace and was hoping to find a trusted company but was given the complete opposite of what I expected. first no one called me with an update, I had to call, then no one showed by 5pm after I waited patiently all day during their 8-5 window. finally at 5:10 i reached out again only to be met with an after hours line that couldn't help me at all. once I spoke to SM, he insulted me, called me derogatory names and defamed my character all because I was understandably upset for being "brushed off" by everyone I had come into contact the entire day and given excuse after excuse with no solution that was going to benefit me. Customer service and professionalism are lacking 100%"

"JJ and his crew installed new flooring throughout our home. It was not without it's challenges due to the age and condition of the house and the spiral staircase but they made it happen on budget. The end result is beautiful."

"We hired Misha and his team to remodel our 1975 ranch house, which needed a lot of care and attention. This is one of the best decisions we have made! After bad experiences with other reno projects in the past, we were very worried about taking on another project. Misha put us to ease after our first meeting, and our respect for him grew every day. Misha’s team showed up every weekday and even on weekends until the project was done. My neighbor, who is a real estate agent, told us she had never seen such a professional and reliable crew. His men were friendly and very accommodating, they began to feel like family. Their incredible craftsmanship exceeded our expectations, including installing a huge customized master walk-in closet and a living room built-in unit. Misha provided great counsel when we were planning the reno, had wonderful suggestions, and was open to all our ideas. Their prices were very reasonable in comparison with other area contractors. We cannot recommend them highly enough!"

"Our first encounter with Len the Plumber for gas boiler repairs went well and lead us to purchase a service contract with them for the 15% discount. However once we needed actual plumbing services and after they provided their "free" HVAC annual inspection it all went downhill rapidly. As others have noted the %15 discount is a concept they don't really honor. We were charged $1100 for less than 30 minutes of work for a repair that only required one cut and a simple joint (We had already removed the drywall and trim for access) and about $30 in parts (which by the way good luck getting an itemized bill from these people). On the HVAC side they broke what was a perfectly functioning 4 yr old AC HVAC and then wanted to charge $1200 to figure out how they broke it plus whatever parts they dreamed up needed replacing. They tried to claim the capacitor was bad. BTW - they brute force discharge the capacitors on units as part of their "maintenance check", something they should never do. We had BGE come out since their info was on the installation tag on the air handler and they diagnosed the issue in less than 30 minutes finding the thermostat had been burned up by mis-handling by the Len tech. They also said they never brutalize the capacitors the ways these guys do unless there is already a suspected issue with it. That's because the capacitor could be damaged by the way they handle it at Len the Plumber. So the "free" annual HVAC check cost me 3 days of discomfort and $250. Len refuses to admit wrong doing and will not reimburse us. They got $5000 in fees from us in less than a year so they don't care if we leave because they know another sucker is just around the corner waiting to be taken. These guys should lose their license given their business practices. Stay away from them at all costs."