Get matched with top water heater repair or service pros in Sheldonville, MA

"We recently had NETR install a ductless system in our single family home, and the entire experience working with NETR was consistently impressive. At every stage of the process the folks at NETR were super responsive and helpful, and their professional approach resulted in a zero surprise and zero problem experience. After initially reaching out to NETR to inquire about their services they setup a consultation visit. Russell Dodd arrived to review our property, listen to our needs and concerns, and recommend a solution. Russell is a friendly guy with many years of experience with ductless installations and had all sorts of clever suggestions on how to make this installation work best in our home. It's worth noting we also had 2 other top rated competitor firms visit to conduct property reviews, and the people that showed up were significantly less experienced than Russell and clearly did not have the product knowledge or range of ideas that Russell shared during his visit. Within days of Russell's visit we had an installation quote/estimate in hand and after sorting out a few details with NETR we scheduled an installation date. The contract covered all the items we had discussed with Russell and was very straightforward. The NETR price was competitive and in the same ballpark as the other companies – but with far superior follow-up and consultant services. There were no surprises or unclear items listed on the NETR quotes, while the quotes we received from the other companies had some areas where costs were not entirely clear. On the day of the installation Jerry Odom arrived and was the technician assigned to lead our project. Jerry was super friendly and carefully took the time explaining his installation process, listened to and answered any of our questions, and immediately went to work. Over the course of the 2 full day installation Jerry quietly and skillfully pulled everything together and made sure the units were placed exactly where we had requested. He did an exceptional job hiding piping and basically making sure that the new units throughout the house were installed in a very clean looking manner. Jerry was joined by two colleagues at various points during the installation and all were equally competent and skilled professionals. From initial outreach to the final day of the installation we interacted with at least 5 different people from NETR. The staff working back in the office were also very professional and helpful at all times. We interacted with Eleni and even one of the owners at one point when calling to confirm installation dates. This is obviously a company that values taking great care of the customer and sets an expectation that their staff are all honest, helpful, responsive and fair in all interactions. NETR deserves all the superlatives that are used to describe their people, processes, and services. This is a business that clearly makes it a priority to take care of the customer and deliver top quality work. We are very happy that we chose NETR over other vendors and would recommend them to anyone looking to install a ductless system."

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"Emergency answered promptly and made every effort to get a plumber on site to replace the inners of the water tank."

"My water heater died (leaked) late Wednesday nite. Thursday I called numerous plumbers-left messages, Burke's called back and by Friday afternoon I had a new water heater installed. I am in a mobile home and some plumbers said they don't service mobile homes."

"Chris and his team were a pleasure to work with on our hot water tank and boiler replacement project. We are very happy with the results and look forward to working with them again on future projects."

We’re dedicated to providing our clients with the very best in service, installation, and repair to meet your plumbing needs. We specialize Water Heaters. We take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"Peter was incredibly responsive.  He responded to my initial email within a couple of hours. I received quotes from 2 other plumbers for the work and all were about the same price but Peter was by far the most responsive and professional.  He gave me a 1-hour window from 11-12 and showed up right at 11:30.  He took the time to answer any questions I had about the permit / inspection process and operation / maintenance of the new water heater.  He will definitely be my go-to for any plumbing needs in the future.
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"Bob was very helpful in explaining options and did a great job repairing our hot water heater."

"I am a person of modest means; because of APM I was able to replace my heating system at a price I could afford. APM helped me choose the right appliance that I then ordered online to save money. Appliance did not come with a part I needed for my specific installation; they educated me about the part, I was able to do an internet search and obtained the item on Ebay for a steal. Service quality was top notch, easy to work with, great communication via email and phone, worked clean, very nice people. I feel very fortunate to have had this service experience and would highly recommend this company.
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"Rob was prompt and came out within one hour on a friday afternoon. Thankfully he fixed the section of pipe that created the leak and return the next day to replace the water heater."