Get matched with top water heater repair or service pros in Shirland, IL

"I’ve used Mike twice now, last time for a sump pump replacement and water heater flush. Did great work and takes the time to explain what is going on. I don’t feel like he’s trying to upsell services to me like some other plumbers. Highly recommend."

Triangle Plumbing, operated by a seasoned professional, offers comprehensive plumbing solutions for both residential and commercial clients. With years of experience and a commitment to excellence, we provide a full range of services, including installations, repairs, and 24/7 emergency assistance. Combining quality workmanship with competitive pricing, Nathan and his crew ensure customer satisfaction through transparent communication and prompt, efficient service. Contact Triangle Plumbing for expert solutions tailored to your needs and make us your dedicated plumbing contractor to address all your plumbing concerns with precision and care.

"repair would have cost more than it was worth for the age of the unit, so replaced with their recommended product. The cost of their product was much higher than what you can purchase at the local hardware stores but felt it was worth the investment if it lasts longer. The servicemen took longer than expected because they were waiting for water pressure to release, rather than opening all the faucets initially. Otherwise the product so far is working well."

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Initially things went well. A/C was not working so we called Harker.  Nice guy came out to check what we had and convinced us to replace furnace as well as the A/C.  Installation was prompt and went well.  So far, so good.  Three weeks later, on a hot Sunday, the A/C stopped working.  I called and was told there was nothing they could do on the weekend, but they'd come right away on Monday.  After we had a hot, sleepless night, someone did come on Monday and "fixed" the A/C.  He left no paperwork or info about what he did, but the A/C worked so we didn't care.  The next Sunday, hot and more humid that the last, the A/C again stopped working.  I called and the on-call guy (Jordan?) came out even though it was Sunday, since we had already gone through a "repair" that didn't last.  He found the unit couldn't be repaired and would have to be replaced.  So again, no A/C.  But he said we would be on the priority list on Monday to get the unit replaced.  On Monday we got a call from Harker saying they needed to order the part and it would take 7-10 days! They said they cannot replace the unit from inventory since Carrier will not cover that under warranty.  The replacement had to be ordered from the factory, and the factory would not ship for about 5 days.  And neither Carrier nor Harker was willing to pay for fast shipping.  So another week or more without A/C.  But that's not Carrier's problem and it's not Harker's problem, it's OUR problem.  The measure of quality and service is best shown when something goes wrong, and both Harker and Carrier come up very short on both quality and service. 

Update---after I posted the very negative review above, the very next day I got a call from Harker saying they would install a new replacement unit the next day.  And they did.  And it's been working well since.  So everything is good now. Thank you Angies List.  Nothing else was working, but a negative review here got their attention.  Too bad my original concerns were not addressed until I resorted to a public negative review. 

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"The service went well. I ended up contracting them to replace a faucet in the kitchen and to repair filters for most of the sinks in the house. The technicians were very friendly and did a nice job. Making an appointment was very easy and they were very accommodating."

"Scheduled project in one day, plumber assessed project, honest evaluation, did a quality repair at a fair price. Would certainly use them again."

"They are replacing my water heater."

"Service was very good and the man who performed the inspection was polite and did a very good job for us.  I would recommend them.
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"they did simple job they remove the window air condition, change the light bulb they fixed the bathroom, they also repaired the kitchen cabinet door."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."