Get matched with top drain line breakage camera locaters in Silverdale, WA

"We watched Kevin put his camera down the drain and locate the blockage. He made the recommendations and gave us an estimate. Wednesday the 22nd will be the beginning of the repair."

"Technician Curtis Robinson arrived on time and quickly diagnosed my heat pump issue, found the broken part, repaired my unit and made sure my furnace was working as well. Excellent customer service and very thorough. Very satisfied customer!"

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"The online booking service is cumbersome for my Galaxy 4. The program would not let me enter my address. I had to try several times and finally gave up to find a computer. This is probably why I received multiple contacts to bid even though I had booked already. The plumber Alex was fantastic, courteous, friendly, patient. I'm trying to get all the air out of my lines now. And it no longer leaks! I would hire him again."

Eagle Pipe Heating & Air takes great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Absolutely the best! I just now logged back in to this Angies and see this option to leave review. Randklev was super fast and very good at fixing our leaking water line outside! Could not be happier with every aspect of the people and work they did for us. Very grateful! Will hire again and again!"

"Fantastic work . Fixed the leaking pipe replaced with plastic tubing . Will need some future work with a new garbage disposal installation. Will hire for that project . Very responsible pricing . Thanks for coming out so fast as well. Highest endorsement for Ray and his company NW plumbing and mechanical."

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It went as well as can be expected.  He was on time (early in fact), did the work, charged what he quoted, and left everything clean.

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"Their work was very professional and courteous. The perimeter drain involved a lot of jackhammering, and hauling buckets of concrete/rubble out, as well as mixing bags of concrete and hauling many bags of concrete. All *very* labor intensive. While on the worksite, they accidentally struck three sewer lines, and performed repairs. Some of these repairs required extra work, which we negotiated to my satisfaction with their supervisor before the job was complete. The drain itself has been in place for one full year now, and has certainly prevented my basement from flooding at least 5 times this winter. I can hear the drain pipe discharging into the sump well when we are at flood stage. The pump, drain, and discharge work all as expected, except for one caveat. The bid was for a complete perimeter drain along the basement cold seam, except where the basement fireplace is located. It terminates at both sides. When receiving the bid, I asked if that was going to be a problem, he said no - there was sufficient drainage to intercept any water on either side of the fireplace. Later that season, I contacted Permadry because we noticed visible wet spots on either side of the fireplace in the few inches between the fireplace and the end of the drains. This, and the continued efflorescence in the brick meant that we had a moisture issue on the fireplace. Upon contacting them, they told me that they do not do fireplace work. I reminded them that they stood by a lifetime guarantee for their work. They reminded me that it doesn't include fireplaces. So, I have minor water intrusion next to my fireplace that they were unwilling to inspect or troubleshoot. But my basement isn't flooding. Later that Spring, when conducting a sewer repipe under the house, we uncovered debris (cast iron and rubble) that had gone into one of punctured sewer pipes, and had traveled 8 feet. The unforseen work is always unforseen. However, my pipe repairs could have been problematic. During our repipe, we re-laid all the pipe Permadry repaired. And, while their repairs were serviceable, they were not done as a plumber would have and could have caused problems in the long term. The debris certainly would have. While this review may sound overly-critical, I am not critical of this company. I had a very large, unpleasant job and they carried it out with great professionalism. I would hire them again. Unless I can find a company that includes fireplaces in their waterproofing work."

"Cal Reese and his son, Jason, provided a service call on 8/13/13 after I contacted them because I had no hot water, only warm water from the taps.  It was determined that my current hot water heater either needed to be repaired or replaced.  They promised to arrive around 9 AM on the 14th.
Jason arrived on time and started draining the tank in order to determine whether it was going to be a repair or a replacement. When Cal arrived, they discussed possible repairs and determined that the heater needed to be replaced.  (The hot water heater had been in use since 1997.)  
All of the work took approximately 4 hours.  They removed all of the garbage, the old tank, and cleaned up the area.  They put my garden hose back on its rack and even watered my tomato plant.  
I had used Big Bird Plumbing twice in 2012:  they installed a toilet seat bidet which required the placement of a GFI outlet and then came back a couple of months later to install a permanent toilet riser.  They removed their shoes inside my home, at my request, and cleaned up all of the debris and packaging.
I feel very comfortable recommending Big Bird Plumbing for all your plumbing needs.
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