Get matched with top water heater repair or service pros in Smithtown, NY

"Outstanding and Professional! Chris called me a few minutes of submitting my request. He provided an estimate after I sent him a photo of the broken elbow. Even though he was already committed to work in the city the next day, he told me he would come over as soon as he finished there. When he arrived, he quickly fixed the reported broken elbow. However, he also discovered two more broken copper pipes, some of them hidden behind the drywall. The scope of the repair ended up being well beyond the original estimate and required more time to locate and fix all the damaged pipes. It was already late in the evening, but Chris worked tirelessly until every broken pipe was repaired. During the repair, Chris also noticed a gas leak in our gas dryer, which he immediately fixed. This leak could have led to a serious disaster for our family. We are grateful he fixed it. Chris went above and beyond for us. I will hire him again and strongly recommend him to anyone looking for a reliable plumber."

"Ii found them to be reliable, experienced in all my plumbing needs. Always returns calls. Found to be fair. Would hire again when needed."

"Island pipes was a very friendly professional thorough plumber that really took the time to explain everything in detail and give us the customer a true informative estimate of plumbing job. I had a shower leak trap drain needed to be fixed and also needed to reset and set the toilet bowl. He was very efficient in calling you back and texting everything. He's a really good guy to have as your plumber. A+++. l will definitely use again if any other plumbing issues arise. Great attention to detail from estimate to job. "

"Elite Piping Solutions is an amazing company. I wish I could give them a 6-star rating because they are truly exceptional! They were prompt, courteous, and efficient at every step of the process. They followed up on my query within a couple of hours, came to inspect exactly on the dot, did the research to get me the top-of-the-line replacement, and gave me a very competitive estimate. I independently verified the details, and everything was correct and accurate. The crew came when promised, did the installation well within the estimated time and left the place spotless. Not only that, but they also carefully took out parts of the system that could be re-used, neatly packaged, and left them in the basement for me. Other estimates I got were much higher, including extra charges for coming within a day. Another company would not or could not replace my system (which is top of the line) and added additional charges for "adjustments'! This company is the best! "

"Didn't show up on day scheduled, failed to call. Replaced ~$100 part in about a half hour. Charge was $595"

"Fast response, pleasant & knowledgeable. Will definitely call again for any plumbing or hearing problem. Very reasonable prices"

"This was the worst experience i have ever had with a company. They came and damaged my house and kept us without AC for days. They admitted to the extensive damage and went weeks before attempting to repair it. The services were never fully completed and they were paid over 90% of the job. I disputed the last 10% and provided overwhelming evidence of their negligence. And after a year their last ditch effort was to send collections letters. Don't walk, RUN from this company. I will provide pics and my my experience to anyone who is planning on using this company. Used to be family owned and was amazing. Second they sold it went downhill fast."

"I sent a message to the company in the late evening regarding my broken central AC and Jason was here Tuesday morning to look at it. He tried to repair it but was not able to due to the age of the unit and the damage. We needed a new unit and he was here to put it in first thing Wednesday morning. Took him two hours and our AC was working. He was nice and professional. We felt the price was reasonable. Would use him again and recommend his business."

"I called Varsity on a Sunday night when I realized I had no hot water . It was the day we had the snow storm. The next morning Sean arrived to access the issue with my very old hot water heater. He was extremely knowledgeable and gave me my options. Within a short time Jake and Anthony joined and my new water heater was installed and working. No mess , no stress. They were amazing. Sean even shoveled the skirt of my driveway when the plows came and blocked me in as I was trying to get to work. This team went above and beyond to help any way they could. My utility room look clean and the work done right. I highly recommend Varsity. I feel comfortable knowing the technicians had the right training and were really nice guys to deal with. Thanks to Erica for taking my call so late and to Christine for getting the men out so quickly the next morning. They kept me informed every step of the way. I appreciated that. "

"They installed a minisplit cooling system, with 3 exchanges June 2021. Since then it is not operating the way it should. In my bedroom with the door closed at night on cool at 70 degrees the humidity goes up to 80%. I wake up uncomfortable, change it from cool to dry mode. The humidity will go down into the 50% range but the temperature drops down to 62 or less! So in cool or dry mode I can't get a good nights sleep! They come and look at it and tell me everything is fine. I'm going to buy a window air conditioner tomorrow which seems insane because i spent $10,000 on this minisplit AC system!"