Get matched with top central a/c service or repairers in Spanaway, WA

"Overall, well. Initially, they wanted to schedule us out a month. Although we didn't need an immediate repair due to the hotter weather, we wanted to get the dead furnace fixed sooner than later. They scheduled us for about two weeks out, which was acceptable. A day or two later, they called and said they had a cancellation and could come out a few days later. They were right on time; prompt and efficient in completing the diagnosis and the repair. The cost was a bit higher than expected, but not unreasonable. (...Especially when compared to a recent automobile repair.)"

"Purchased 2 smart thermostats, installed them myself and apparently blew a panel board I didn't know I had. They moved the new panel out where I could actually see it, previous tenant had hidden it behind the furnace, and repaired all of the damage I had unwittingly caused. Explained everything, kept me up to date while they were doing the repairs, and overall, I just feel very glad I went with Rob and HVAC Service Pros. The previous company I'd used, Ranger HVAC, had told me things in my system were A-OK, when they weren't. I highly recommend hiring Rob and HVAC Service Pros. Quick response, knowledgable, saved my bacon. No complaints, nothing but praise."

"On time, communicative, friendly, knowledgeable. Explained all the work ahead of time. Gave a couple different options for the repair. Shared possible issues to watch out for going forward with no attempt to sell additional services. Plan to use again for other services."

"Great customer service and great repair technician. Plumbing is expensive but we feel we got a quality repair that was not really an easy job.."

"Without reading any further into my personal experience, I would and have recommend(ed) Northwest Expert Heating to anyone needing HVAC services. Eddie, his dad and brother are great guys, knowledgeable, easy going and respectful. Company * Competitively priced * Family owned, operated - father and sons own and install * Salesperson has interesting approach and a bit unique, but he was great about being able to work within my budget and come up with best solution for us, responsive with questions and concerns * Sell different brands. Some companies are limited to one brand i.e Daikon, Mitsubishi etc. and push the one they have My house * 1920â s, 2 levels and basement (3 total levels) * originally with gas furnace in basement, ducted throughout New System * Daikin Heat pump,1 wall unit in living room,1 wall unit basement, 1 ducted attic unit for top floor to bathroom, 2 bedrooms Good- * each level can turn on off and regulate tempurature * Able to remove my furnace and make more room in my basement * We now have AC ð * Wall units are pretty decent at the â Automaticâ setting for the fan and temperature regulation Could be better (not bad) - * The temperature guage for the ducted unit is in the hallway(as most systems probably are) where you use the remote to operate, issue is the temp in the rooms could be colder/hotter than the hallway, so we end up having to keep the doors open to regulate(also the air return is there so it needs to do itâ s thing) * Obviously the wall unit in the living room may not be the best to look at, I did get the best looking one by Daikon though and dont mind it, but it does actually â blowâ the air, so we are unable to put any plants in the pathway of the air movement because it heats it up too much in winter, it makes a blowing noise like any fan would (ducted systems dont make any fan sound obviously) * Heat out of wall units are not burning hot like a furnace * basement bedroom doesnt get that much heat from the wall unit, but I when deciding on system and accepted this sacrifice, better than nothing Installation process * Good: * The guys were great, dad and son came for installation * quiet, efficient, cleaned up * Few issues all communicated and taken care of timely * Tricky tight space outside to install the heat pump and they worked with me through it and it passed. * Issues: * Inspection - only problem with the attic unit not being lifted off the â floorâ giving enough space for servicing, they fixed * Intallation - One issue that was not so understanding nor happy with was that when they had ran the connections from the wall unit in the living room to the Heat Pump and drilled a HUGE 4" hole in my floor joist, more than half the width. But, it appeared this large of a hole was not needed to run through the joists as the same connections were run through the exterior of the house to the heat pump with a much smaller hole. Follow Up Service * There has been a couple small â emergenciesâ * I had some electrical done, which clogged the return filter of plaster dust and made the system start leaking water on my ceiling. I guess this might not have been a problem if there was not a clog, but it did raise a flag to the unit being slightly tilted and uneven and making the overflow redirect away from proper overflow draining tubes. * Not their fault at all, I started noticing leaking on my exterior wall and thought it was the condensation from my wall unit in living room. They were able to come out right away and fix. The problem turned out that my basement contractor had cut and removed the condensation tube that led to outside so it was just dripping within my walls. Overall, these guys are great, and with expensive investments like your HVAC system, itâ s nice to know that their team stands behind their work and products and are there..."

"Did great work very professional. Excellent customer service."

"We were very pleased with the quick response, detailed information, professional and courteous staff at all levels. Our old furnace died in November on a Friday. Other businesses couldn't get anyone out to repair and replace it for 2-3 weeks. Ranger had it replaced on Monday for us. This week our electronic air filter quit working. Again we had a quick response with a simple fix at no charge. All of our questions were answered fully and information given about the latest models but with no pressure to buy. We will absolutely use Ranger again and refer our friends and family to them."

"Outstanding service! Would highly recommend this company to anyone looking to replace HVAC systems. Alex and Jacob did an excellent job in replacing my furnace. The new furnace works great! Recommend American Standard furnaces. Very good product!"

"The furnace went out just before the Thanksgiving holiday and I was expecting family over for the weekend. I contacted Cummins and they were able to come out the day after. They said they would be able to repair my furnace but indicated that it was fairly close to end of life. For the price of repair, they recommended a replacement. Since I were to replace the furnace I always wanted to have AC and they gave me a great deal on both. They were able to replace my furnace the same day and returned a couple of weeks later to install the AC unit. However, shortly after my guests left after the holiday they furnace failed. I called them to let them know it wasn't working, so they send someone out to look at it. I explained my disappointment but assured me they would make it right. They ended up replacing the circuit board and the thermostat. Even though I experienced a bit of a hiccup, they were very easy to work with and stood behind their work and product. Everyone at the company that I spoke with was very helpful and friendly. I am happy with the results thus far and would recommend them to anyone that is in the market for a furnace and/or AC unit."

"I'm a member of the excellent Allred subscription service that provides for consistent maintenance checkups for all installed equipment. I scheduled a tune for my heat pump, Allred was thorough and quick in setting the appointment, and communication of status and pending arrival time was on point. Raphael arrived, walked me through the maintenance steps he planned to take and the sequencing of the job, gave me an anticipated time to complete, and was at work immediately. All stated deliverables were met, and he provided a thorough after service report complete with pictures to show the work that was done and the recommended additional maintenance that would be wise to do to extend the life of our equipment. He was courteous, pleasant, clean and well-spoken, and I felt completely comfortable with him working in our home. I will continue to recommend Allred to my friends seeking HVAC services, and have sent several folks their way already. Very happy customer, exceptionally positive experience."