Get matched with top water heater installers and replacers in Springboro, OH

"Eagle and Corey(SP) worked all day to get us heat for the night and beyond. They removed the old heater and also the AC unit. They installed the new heater complete with custom sheet metal ducting to adapt to our HVAC system. They put tarps down to keep the floors clean. They were very courteous and explained the new unit controls and made sure that the new unit was properly calibrated. They did a great job cleaning up both inside and out. The AC unit will be installed when the new patio is complete. All-in-all, we are very pleased with the installation. Thanks guys."

"Our experience with Logan Services was very disappointing. I told Andy (the Logan salesperson) in person and in writing that we would like to keep our analog thermostat, instead of getting a new, smart thermostat (we already have a smart thermostat for an existing system, and we prefer the analog functionality). He said of course. On installation day, the installer informed me that the new system required a smart thermostat. So we had to accept a new, smart thermostat. The detailed quote Andy provided for the replacement of our A/C and heating units included a manufacturer rebate and tax credit that would be refunded to us after the installation. The system we selected would be eligible for a $1400 rebate and a $1200 tax credit on our 2024 return. Three days after our installation, the Logan office called to follow up on the new system. I asked at that time how I could claim the manufacturer's rebate, because there wasn't a form or application in any of the paperwork I received. I was told that Logan would apply for the rebate and I should receive it in 6-8 weeks. It is now more than 8 weeks later, and I have not received anything from Trane. Now Logan claims that the rebate must have already been applied to the cost of our system. This is not true. The price Logan quoted remained the same from the original quote to the final invoice, and it did not include a deduction for a rebate. I do not recommend doing business with Logan."

For over 50 years, homeowners in Columbus, Dayton, and Cincinnati, Ohio, have relied on Logan Services as their preferred heating and air conditioning provider. We are now excited to offer professional plumbing services as well. Whether you need assistance with your air conditioner, furnace, heat pump, ductwork, or any other aspect of your climate control system, or if you require plumbing solutions, we are the dependable residential HVAC and plumbing experts you can count on for prompt and friendly service.

"Very informative and the technician figured out a way to resolve a problem that two previous plumbers could not fully fix"

"Gas controller on my boiler was not working. Watkins responded and came within about 4-5 hours. The tech, Al, was very polite and professional. He looked at my controller, diagnosed that the problem was a broken spring and, since it's a "unique" and unavailable part, he modified the existing one and reconnected it stating he wasn't sure it would hold because of how stretched it was. It held for about 3 hours but broke again. I called Watkins again and they scheduled another tech since it was closed to after hours. My original tech took the call even though he was not on call. He had an idea for an alternate repair that has worked very well. I'm quite satisfied with the work and I believe the cost was reasonable. I highly recommend Watkins."

"We had a problem and they came out 3 days in a row. Roots in pipes drain backing up on basement . On Christmas Eve brought equipment and got it cleaned out enough to work until I can get permanent solution done after 1st of yr. I am very thankful to them . eve "

"the service was great and no leaks so far and if so they told me to give them a call"

"Came out and made the repairs I needed quickly. Let me know some suggestions but didn’t try to up sale me on anything. Alex was friendly and professional as well as his shadow that day. "

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Well. The team was efficient"