Get matched with top sewer main install, replace or repairers in Street, MD

"This was as good an experience as one could want given a plumbing problem."

"F. H. Furr did the tasks I requested. Two tasks required the lighting be replaced."

"Am starting this review for this contractor as he partially finished the job with the promise to be back in two weeks to address the remaining cosmetic clean-up and seeding.  I will finish reviewing the quality of his work in greater details when he comes back to complete the job started and update on the overall quality of his workmanship. 
Roots from a tree had damaged the sewer line of my 1949 house.  Needless to say, it was not pleasant.  I called five contractors and everyone (with the exception of 1) quoted similar estimates for the job.  I chose Knock Your Plumb Out Plumbing because reading the reviews in Angie's List, talking to a reference, and partially because Johnathan (the owner) was proactive in his communication with me.  He was efficient-visited my house, called the city to get a better idea of my sewer line and the city's, identified that a water line may have to be replaced since the sewer line is beneath it, gave me a quote--all within a span of a few hours.  He then followed-up.  I was initially taken aback on how assertive he was, but in retrospect, it was what made Johnathan stood out amongst the other 4 contractors I called.  Once I screened Johnathan, my husband took over the details in communicating with Jonathan while updating me.  My husband and I were quite concerned initially when we read the negative reviews that Jonathan did not come back to finish the job; however, Jonathan was open and willing to discuss our concerns.  He seemed upfront and a straight shooter, which my husband typically appreciates.
Once the contract was signed, Jonathan called to set up a day to begin the job.  Due to several raining days this past week, the work was delayed by a couple of days.  Jonathan and his crew worked all day to hand-dig the yard and completed the job by the evening.  My husband checked in twice throughout the day.  Our yard looks horrible right now, but Johnathan reassures us that I will look better.  He will come back to complete the job in two weeks and seed the yard for grass.  I will become back to finish up this review.  Thus far though, Johnathan is very professional.  His quote is within the range of other contractors' (although he gives a lifetime warranty-not sure whose life's or how we can enforce that though :))!  He is very communicative and will update you on the progress.  He didn't pick up my phone call but did pick up for my husband on the day he was working.  If all goes well, I will definitely recommend Knock Your Plumb Out Plumbing to other friends in the city and will use him again for other works.  Will be back to update this review.  The rating of B for "overall" and "quality" are not reflective of the work per say but as the work is not completed yet, it will have to be a B right now. 
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My 1952 house was not equipped with a vent, nor proper traps for either the washing machine or sink. There were sewer gases backing up on occasion, into the sink area, which is of course unpleasant.

Robert installed the traps, then came back to add the vent to the outside of the house. He did not have to go through the attic and roof. The end result looks like it was built with the house, and blends in well with the exterior.

He responds to my need for help either instantly or within 24 hours, is professional and knows his business. Anyone he hires is up to his standards, and those are very high. Having a reliable and qualified plumber is key to survival, and for that need, I go to Robert!!

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"Job went very well. We have used James Fama several times and have always been happy with the job. James arrived on time, did the job promptly and left the area clean. His price was very fair. We had a new comfort level installed in a second bathroom and are very pleased with the job."

"Made initial appointment 5 days in advance. On the appointment day, I phoned early afternoon to hear that my repairs had not been scheduled. Plumbers then arrived within the next hour, or so. Fixed leaking valve leading to the main line, and "snaked" bathroom sink. Took photos of tub/shower valves to order a replacement unit and gave an initial price estimate $240). After 10 days, never received a return phone call. Called office to receive a return phone calls explaining that part had not been ordered, and that there was an estimate of $625 to install a new valve unit."

"The team from Charles Moon was awesome! The lead plumber, Carl, knew so much about the unit, I thought he might have actually designed it! They took the time to discuss installation options , esp. with my wife and she really appreciated that. Carl even said he'd come back and put the fixtures on if I had problems for no charge! Who does that?! In short, this company is amazing. I will never use anyone else and recommend you use them for your plumbing jobs."

"Bryan is one excellent plumber. I have relied on him through the years. He knows my house well and he never fails to deliver. He is one plumber that you can trust in. You won't be sorry."

"first class service and repair. Repair done quickly and very reasonably priced."

"This company did an excellent job.  House, patio, step and walkway all look 100% better.  I was amazed at how clean they got the patio because it was extremely dirty, much more so than the house.  I was given an appointment for the following week the same  day I called them, which is significant to me since the other company I tried to use would not give me an appointment, telling me they would call the day before the service was to be performed.  The staff contacted me on the day of the appointment to let me know they would be postponing my appointment time to a little later in the day due to the sudden cold temperature change the night before which continued into the next morning when the work was scheduled to be done.  By the time I arrived at the house after work, the job was completed.  They did not damage any of the window or door screens and the yard was the same as before they came, i.e., no water or cleaning solution all over the place.  Also, their billing process was very convenient for me since I no longer live in the house; they sent the invoice via email and allowed me to mail the payment to them.
I highly recommend this company and plan to use them in the future when needed.
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