Get matched with top faucets, fixtures and pipes repair or replacers in Sugar Grove, IL

"They had to come two extra times to fix the work that was done."

"Scott, was very knowledgeable and responsive. He showed up on time and explained clearly what the situation. I've used him 3 times now because I know he is reliable, fair and knowledgeable. 1st time I spoke with him on the phone he was very patient with me and walked me through the problem. As to why the Hot water had a weird smell. He spent close to 30 mins on the phone with me. I will also call Scott whenever I have any plumbing issues."

"The contractor was quick to respond, extremely professional, and quick to do the job. I will use again for my plumbing needs. "

"Fantastic service. Competent technician and very polite."

"I wanted to replace my kitchen faucet but there was no need. The repair person was very upfront and honest and that saved me a lot of money. He tightened a leak and put on a water purifier. In Addition, very professional, honest, and on time for the start of work! He more dedicated to his company then most owners. Yes, I would highly recommend DLA Sewer & Drain to homeowners and businesses. Thank you!"

"Uncle Rob was efficient and personable! Job was straightforward and he walked me through what he was doing and the function of the various parts."

"Very fast solution and the work was less extensive than expected. Nice guys, too."

"They are opportunist and unethical."

"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."

Naper Brook Plumbing is a fully licensed union plumbing company that has been in business for over 15 years. We are able to provide both residential and commercial plumbing work, for both new and existing construction. We also are certified to test back flow devices (RPZ valves).