Get matched with top water heater repair or service pros in Sugar Grove, IL

"I am very pleased with the great customer service I received from Mike D. at Lifeline Plumbing for the replacement of my 16 year old water heater. Mike had a great personable, upbeat personality, a great attitude, and with his 18 years of experience, he was confident as well. When going over my options, he was patient, not pushy. He made sure I was confident with my decision. I felt comfortable with him and I also trusted him. He was professional, fast, and efficient. I would highly recommend Mike for your needs as well. I know you will be very happy with his service."

"Tech performed service per protocols. He informed me that the water line to the attached humidifier was brittle and needed to be replaced. This was an expensive repair but I was offered a discount. Per their points inspection, the Tech verified that there was no gas leak from my water heater. The thermostat was not inspected since it is functioning and we are observing COVID recommendations. I was given a five-hour window for the Tech to arrive. This is the longest time frame ever. I assume that the extra COVID procedures are the reason. The Tech was professional and respectful of home COVID measures."

"The plumber did an outstanding job replacing my hot water heater. He knows his stuff and is good"

"David was very professional, came out the following day gave me a quote and was able to start the work almost immediately. The work was done with great attention to detail and professionalism. To clean up was excellent and he was very nice to work with and was willing to answer several questions that I had. As well as helping me with something that was not on his scope of work included in the quote. If I ever have any plumbing or gas issues I will absolutely be calling him."

"Nathan was awesome! He was a great communicator letting me know when he would arrive and took the time to explain what he needed to do to repair my outdoor spout."

"Service was good, can come at any time. Tested with some water and everything seems to be ok. Waiting for rain to see if their work holds."

"Very good customer service from both call center and plumber tech that did the work. Jeremy did a good job of explaining what was needed to complete the repair and provided choices on which replacement pump to install. Professional and courteous!"

"Talk about above and beyond. Dorian texted me immediately and FaceTimed to instruct how to shut off the gas and water line at 8 o’clock at night. He was at my door before 8 the next morning ready to work. He had the water heater replaced and the area cleaned up before I heard from another plumber. The work was excellent and he was the most cost effective. 10/10 would use again and recommend to anyone needing his services."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!\n

"DRF installed our water heater through Sears. The only problem we had was Sears prices for the additional work needed to install the water heater were too high."