Get matched with top water heater installers and replacers in Triangle, VA

"Professional. Replacement of water heater was delivered and installed same day."

"I came home from work to find our 40-gallon water heater was not working (it was working that morning). The pilot was out and I could not get it re-lit (I do know how to light a pilot) After checking a number of companies on Angie's List, I contacted DB's Plumbing and Drain. Although it was almost 6pm, a very nice person answered the phone and I explained my dilemma. I was told they could send someone that night but would have to charge an after-hours rate. I was reasonably certain what was wrong would not be a simple fix like re-lighting a pilot so scheduled a visit for the following morning between 10 am and 12 noon. Michael D arrived shortly after 10 am. He was very courteous, polite and professional. Before entering my home, he donned a pair of shoe covers which was kept on as long as he was in the house. He diagnosed the problem as being a failed main burner system. As the water heater was 14-years-old, I weighed the cost of replacing just the main burner system on such an old unit against replacing the unit itself. I opted for the water heater replacement. Michael setup the old unit to drain while he went to retrieve the new one from their warehouse which took him about 45 minutes. Upon his return, he removed the old unit and cleaned up the area. He then cut back the existing copper lines to eliminate the numerous soldered couplings from the previous homeowner's repairs. He installed new copper pipes including a new quarter turn shut-off valve. A catch pan was placed and the water heater setup in it. Up reconnecting the gas line, he installed a sediment trap or drip leg (it did not have one previously) which catches sediment sometimes present in natural gas. After bringing the system online, Michael checked the gas line connections for leaks using a detection monitor. The installation was clean and neat and it is obvious Michael is conscientious about his work. Always interested in how things in my home work, Michael was very gracious in answering my questions regarding the installation. I am very happy with the install.and would like to thank Michael for his professionalism and the education."

"Courteous, Professional, and Knowledgeable HVAC Installer - Needed to replace a 25+ year old HVAC system in the coldest months of the year and SwiftPro was the right choice. I live in a condo with a tricky indoor/outdoor HVAC set-up. Tyler worked with me to ensure I had the right system that 'fit' in the area left after removing the old system. Workers were completely professional and knowledgeable during installation and dare I say - courteous. Installation was supposed to be same-day, but one part was unavailable at the time. Tyler and his staff hunted across the local area for the part and even sent an employee out to buy a space heater to spare me from the below-20 degree night. Part came in next day and installation was complete. Very satisfied with the outcome of the project."

"Repairs done in timely manner. Frank explained whatâ s wrong and expectations on how long can the water heater last before possibly replacing it"

"I had to replace a water heater quickly. Gave me a competitive quote with a water heater with desirable specs within a day and scheduled me the day after. Technician was knowledgeable and efficiently performed the work. Water heater performs just fine. Cleaned up workspace and took a few mins to walk through water heater and maintenance after."

"They were going to install a ceiling fan I had purchased, but when he came out, he said it would be an additional $250 to install the electrical box. We had already discussed the fact that it didn't have a box prior. so there was just bad communication."

"Timely, professional, and personable technician. Provided options for repairs and coordinated an assessment for replacement of system. I’m a customer that was moved with the sale of A-One to John C Flood and I am happy with the transition. The work was on my HVAC system, but that was not listed in the drop down."

"We called DoneRite after the water heater replacement company fiddled with the Town’s water supply end and somehow caused a blockage that shut off water supply coming into our house. Willis and his assistant arrived promptly and were confident in their assessment of the situation and their proposed solution. They were courteous in their interactions and also said that if their solution did not work then they would not charge us. The Town had informed us the previous day that they should be contacted first to come and shut off the Town end of the supply for any repair work. Willis was respectful of this request from us and waited patiently for half an hour for the Town to send their people. Willis suggested a replacement for our main water valve (which was very old and stuck), and also got our water supply back quickly. They also ensured that they had our new water heater turned on and running before leaving. We will not hesitate to contact Willis for any of our plumbing needs."

"The technician was excellent. The price for the replacement of an exterior faucet was a bit expensive."

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