Get matched with top water main install, replace or repairers in Upper-fairmount, MD

"Our home is about 9 years old and we were quite shocked to have a leak in our main water supply line coming from the street to our home. We contacted several plumbers and listened to their approach as to how they were going to determine where the leak was coming from and whether they were going to repair a section or replace the entire water supply line. After meeting with the different plumbing contractors, we learned different methods of running a new water main line since it appeared that we would need it. We received new pieces of information from each proposal. We did not like living without water, however; since it was a big financial commitment, we did not want to be pressured or feel rushed into making a quick decision. On Saturday evening we sent an email requesting a quote from Mahon Plumbing and much to our surprise, we received a call just minutes after the email was sent. An appointment was made for the next day (Sunday). Immediately after meeting Greg, the owner of Mahon Plumbing, we knew his approach was the right course of action. With 100% confidence, he knew we just needed a repair, NOT a replacement of the entire main water line. He quickly identified where the leak was originating and guaranteed that ONLY a repair was necessary thus avoiding any sidewalk, walkway, underground sprinkler system or landscaping damage. We knew he was the right person for the job. Greg was well EXPERIENCED, HONEST, UPFRONT, had INCREDIBLE INTEGRITY, AND RESPECT for protecting our home by NOT automatically approaching our project by using heavy equipment, tearing up our sidewalk, walkway, underground sprinkler system, and landscaping to make it an easier job. We hired him on the spot. We had lower estimates for the repair. Most people would have used his confidence of a repair and gone with the cheaper proposal; however, we knew that we would incur additional expenses to repair/replace our landscaping, lawn, underground sprinkler system, and walkway. In the end, if we chose the cheaper proposal, it perhaps would have cost us the same, if not more. It may have felt better to spend less upfront, but, in the long run, it was far better to hire the RIGHT person would do the RIGHT job from start to finish. It was wonderful to see our property taken care of with such pride, as if it were theirs. Our grass was restored perfectly and they even did a repair on our sprinkler line. They left our walkway, landscaping, lawn, and underground sprinkler system intact. Not only did they do a perfect job for us, they had respect for the BAY and cleaning up the debris so it wouldn’t wash into the sewer system. Sometimes you pay a little more up front, but it saves aggravation and additional unexpected expenses in the end. Separately every plumber submitted a proposal for a continuous running sump pump. Every proposal recommended that we needed to replace the sump pump. However, Mahon Plumbing suggested that it might only need to be repaired. Only the backflow valve needed to be replaced. Again, Mahon Plumbing’s approach was correct! A special thanks to everyone at Mahon Plumbing for performing perfect workmanship. If you are looking for a true professional, then Mahon Plumbing should be your first and only call. T"

"They demonstrated excellence in understanding the need, responsiveness, communicating every action to be taken ahead of time, calculating a fair estimate, explaining options for replacement, timeliness, and exceeding all expectations. Our technician, Zach Womer was outstanding in diagnosing the issues with my water heater, recommending replacements by listing the strengths and limitations of each choice, explaining the installation, confirming the availability of the replacement, estimating installation timing accurately, completing the job thoroughly and neatly, and most of all always staying in touch including after the services were provided. Poseidon and Zach are outstanding and deserving of customers' confidence."

"He did a real good job of cleaning up. He has a helper and he always works with him. He does not put him on the job and come back and check later. He did a good job and he was supposed to give me an estimate on repairing of the wall. He was honest and hardworking and that is why i went with me. I am concerned about matching colors on my roof and he paid details to that. My brother said however they had not fill up a couple of ports on the roof. He thought they over looked it other than that he did a good job."

"Things went extremely well.  George came out a week or two prior to look at job.  He explained what it would take to remove the wallpaper as well as prepare the paneling for painting.  He sent me a written estimate within a day or two.  Once I signed on, we scheduled date and time.  Contractors arrived promptly each day (actually arrived a little earlier, but waited in their cars until scheduled hour, which I found very considerate).  Job took 2-1/2 days (last day was to install carpet).  Workers were very neat and careful in moving and replacing furniture.  Clean up was very good.  Everything, including estimate was as explained.  I was very very pleased."

"while the initial design failed to work properly, they quickly and without complaint came up with a second design, which they installed and now works perfectly."

"Used the all day deal to have a ceiling fan installed in the living room (including add power to the ceiling), several new outlets inside and outside as will as removal of old junction box and outlet from previous renovation. Mike did a great job getting everything on my To-Do list knocked off!!"

"Excellent!!!!!!!!!!!! NO COMPLAINTS! John showed up on time and worked consistently throughout the day. He was polite and patient in answering our questions. We are completely satisfied and has no hesitation recommending John to anyone. He removed the old tub, replacing it entirely. He replaced one commode as well as both vanities and medicine cabinets in each bathroom."

"Choice was fast, efficient, and kept me posted on the progress of the claim. Although the water leak issue was discovered on a Friday, they had a plumber there to investigate by Saturday morning. When it was determined that the 20+ year old heater needed to be replaced, the replacement ordered, on-site, and installed by Wednesday morning. I am glad that we opted for the Choice Ultimate plan as other than the initial $65 service fee, all but one $50 ancillary expense was covered."

"We requested estimates from 2 companies, Benjamin Franklin Plumbing and Surfside Plumbing.  Benjamin Franklin responded punctually and gave us a written estimate.  We wanted to check prices so we called Surfside.  It took a couple of calls, but my husband finally spoke with the owner of Surfside.  He said it wasn't necessary to come out and look at the job and he quoted an hourly rate and an estimate of 1 to 3 hours to complete the job.  His estimate was considerably lower than Benjamin Franklin.  We told him we'd buy the sink and faucets and call to schedule an appointment.  Within a week we had both.  We called to schedule. 

The owner answered our call after several tries to reach him and said he would call back when reached his office.  No return call.  After a few days we finally called and spoke to the owner.  He said he would be out the next day.  He came out and suggested that the sink we purchased would not work well with our silestone counter top.  I agreed and we decided to buy a better quality sink.  Within a week we had the new sink.   Again we tried to schedule an appointment.  It took about a week to finally connect with the owner.  Our sink was finally installed.  The men that were sent to do the work did a great job.  And we saved a couple hundred dollars on installation.  Even considering the problems with scheduling, I think the owner tries to accommodate customers too much, we are very happy with the work that was done.
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"EXCELLENT PROFESSIONAL SERVICE!  Called them cold on a Sunday night from my DC home to repair many shingle caps that had blown off the peak of our roof of our townhome in OC- I could see daylight from the attic and the insulation was wet.  They were on my roof Monday morning, in the rain, fixing it completely.  They took before and after photos on the roof so I could see exactly what they had done. They also replaced a cracked vent pipe boot. 
Very easy to deal with, good communications, knowledgeable and professional. 
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