Get matched with top water heater repair or service pros in Valley Lee, MD

"This company was prompt, gave us a reasonable price, and the system is working very well. We give them an excellent rating for their service, and would recommend them to anyone who needs HVAC repair or replacement."

"Dominic Cantor arrived on time and went straight to work replacing the toilet spanner flange and re-installing my toilet. He was able to make a temp repair to the broken chain in the tank. He was very professional and conducted several tests to insure that there were no leaks when the toilet was flushed."

"Experienced Plumbers with excellent customer service. Highly recommended!"

"Wonderful experience. They were willing to give us discounts and they were not going for the highest unit possible and they could. They went with what fit our needs and budget. They have a wonderful staff. Everything was good overall."

"Great service. Very knowledgeable. Exchanged my old leaking faucet for a new curved faucet. Completed job quickly. I am very pleased with my new faucet."

"This review is solely about the installation portion of the Puronics Water Treatment System since it was just installed today. The install team arrived on time, ready to go to work. The location of my main water line was tricky to get to, but they found a great solution to tap into the line via a drop-ceiling access point. They located the Hydronex Water Conditioning Cylinder and Salt Backflush Container exactly where I wanted it. Their work was clean, tight, and very professional. The RO system was backordered, so they explained that they will return within the week to install that portion of the project. They prepped for the RO install by drilling and installing the faucet in my granite countertop. After the install, they explained the whole system to my wife and I and we were up and running with conditioned water. I can't say enough about my experience with Chuck on the initial phone call, Miles who provided the water testing and sold me the system, and Ryan who installed the system. So far, I can't envision any issues that might arise with Orbit Water Solutions since they have provided outstanding service to this point!"

"Company did a great job installing new faucets, repairing drains in the kitchen, and repairing two toilets....very professional and friendly service"

"Jerry's Plumbing & Heating (Jerry's) was the assigned plumbing contractor in a home warranty plan that I've had for years.  I've used Jerry's in the past for small repairs but nothing of this magnitude or complexity.
Over the weekend of December 13-14, I suspected that my well pump had failed (no water) and made the necessary phone contacts.  Jerry's representatives were at the house Monday, December 15, in the mid-afternoon.  After they confirmed that the pump had indeed failed, they explained what they needed to do and we subsequently agreed to contract terms.  Jerry's people then returned to their shop to get the necessary repair parts. Once they had the parts, the on-site job supervisor, Doug LNU, said we'd have water before they left that evening.  Jerry's people got started late Monday afternoon and worked until nearly 12:00 midnight the same day.  As Doug had earlier represented, "we had water before they left."
When I was younger, I worked in a construction trade.  In the intervening years, my wife and I have owned a no. of homes.  Without reservation, I can say that I've seen few companies or their people work as hard or diligently the way these guys did either making repairs e.g., replacing a roof or installing an HVAC system.  Based on the experience that I had with Jerry's, I would recommend them w/o reservation.
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"We've used Constantly Running for plumbing issues such as fixture replacements and pipe leaks and have been very satisfied with work performed by James Russell, proprietor, and his staff.  We'd had them out to install a new garbage disposal and snake a slow bathtub drain.  While cleaning out the drain James discovered that there was a small hole in the drain pipe that had been covered by accumulations of debris that once removed, allowed water to drain through the hole onto the ceiling of the room below.  In conversations about the state of the bathroom in general, we'd mentioned that it was our intention at some point to have the bathroom renovated. They had to return to replace the defective portion of drain pipe and repair the ceiling of the room below and while they were working, James offered to renovate the bathroom at a price that sounded eminently reasonable.  I wasn't aware that this was a service he offered, but since we've always been impressed with his work, we decided to go ahead with the project.  At first glance if looked straight-forward, in term of removing old wall and floor tile and replacing it, as well as the tub enclosure and the vanity.  It turned out to be a larger project, as the all the walls and flooring need to be taken down to the wood frame.  The walls and flooring were replaced, and new tiles, fixtures and paint that we had chosen and purchased were installed.  The craftmanship was exemplary.  James and his staff were totally competent, eminently courteous and friendly, and the job was done in a timely manner.  The renovation turned out better than we had ever thought possible, and we are very happy to have been able to work with him, and hope to do so again with another bathroom.
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"Kitchen faucet - After Jason had completed installing the faucet, I asked him to make sure the hoses were on tight; so, Jason double-checked.  I noticed that the faucet installation on top of sink was loose; Jason told me it was because the faucet was a one-pipe installation.
Electric hot water heater & thermal expansion tank installation - This equipment was properly installed by Jason; however, after Mr. Reckert (licensed master plumber) and Jason (apprentice) left, I noticed that there was a good-size dent on the left side area of the water heater, which wasn't there when water heater was removed from the box.  The dent could not be seen from the front of the water heater.  So, I felt around the tank and found this dent, and I used a mirror so I could see it.  I'm disappointed that Jason didn't tell me about this dent.  When I contacted Mr. Reckert on 8/10/2013 to inform him, he said he didn't know about the dent.  My other reason for phoning him on 8/10/2013 was to ask when the WSSC inspection would be done; this week, Mr. Reckert arranged the inspection for 8/14/2013.  I don't think WSSC inspections are currently required on electric hot water heaters, but I wanted an inspection because of the damaged tank and the loose faucet, and because I had never had a thermal expansion tank until now.
Everything relating to the water heater passed the WSSC inspection; the inspector believed that the damage to water heater was cosmetic and that the damage did not extend to the interior of the heater.
Kitchen faucet failed the WSSC inspection because the faucet was loose and "needs to be tightened," which was quite different than Jason's explanation.  After the inspector left, I got under the kitchen sink and saw that the three screws attaching the faucet had not been tightened.  Two of those screws had not been tightened at all; the other screw was tightened just enough to hold faucet somewhat in place.  So, I got my screw driver and tightened all three screws; the faucet is now secure.  Mr. Reckert said that he didn't know that the faucet was loose.
Jason (apprentice) did ALL of the work;  however,  he needed more supervision.  After all, Mr. Reckert said that he did not know that the faucet was loose and that he didn't know that the water heater was damaged.      
Mr Reckert acknowledged that Germantown Plumbing has only two:  Mr. Reckert and Jason.  I will say that if you phone this company, Mr. Reckert will answer the phone himself--he uses "call forwarding." 
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