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"Simply Great"

"Patrick completed a circular deck to wrap around my yurt, it was done professionally and in a timely fashion. Will definitely be reaching out for further work from Patrick, very friendly and understanding. "

"Heirloom Homes, led by their foreman Jason, exceeded our expectations in every way. What started as a simple trim and wall painting project quickly evolved into a full-scale home remodel—simply because of Jason’s commitment to quality and craftsmanship. From the beginning, his attention to detail and high standards were obvious. He was very firm with all the contractors he brought in in a way we could NEVER do. As we saw his work come to life, we kept adding new projects, confident that he would deliver nothing short of excellence. Before we knew it, our entire home had been transformed. Jason seamlessly blended old with new, ensuring that every addition fit perfectly with the vintage farmhouse aesthetic we love. The kitchen remodel was especially impressive—he custom-built additional cabinets to match our existing ones, applied a beautiful patina finish, leveled the floors, installed new flooring, upgraded the sink and lighting fixtures, and even designed a custom dining table to complement the space. The bathrooms were just as stunning, with completely remodeled spaces, crazy good tile work, and a breathtaking floor-to-ceiling steam shower (we LOVE it!) Beyond the big projects, Jason and his team handled everything from custom motorized window shades to new stairs, complete interior and exterior painting, and countless other details that elevated our home to a whole new level. If you’re looking for a contractor who truly cares about quality, craftsmanship, and customer satisfaction, we can’t recommend Heirloom Homes enough. Jason has an incredible eye for detail and the ability to bring a vision to life while maintaining the character of a home. We are beyond thrilled with the results and grateful for the care and expertise he put into every part of our renovation."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"The work came out gorgeous! Julien really listened to what I wanted from the space and it turned out even better than expected. It also really increased the amount of usable space in my house. I'm really happy with how everything came out!"

"Very detail oriented and good customer service."

"They provided excellent service. We will definitely hire them again."

"I just want to say thank you so much fellas for working so hard and demonstrating true professionalism. There is no room for even a single complaint, I'm absolutely astonished of how smooth and punctual this project went. Other contractors I've hired in the past does not even compare to this company's communication and focus. Day or night they answered any questions or concerns I've had right then and there. Truly the best"

"Genero was efficient and pleasant to work with. I have used his services for my rental property for over 8 years."