Get matched with top swamp cooler service or repairers in Veterans-administration, OH

"Was having problems with my HVAC / heat pump. I didn't want to call the emergency number on a Sunday, but I saw I could schedule service online. I picked a date and time and received e-mail and text confirmation. Tech arrived on time and found multiple issues. It was a 17-year system, which they have worked on in the past. They have always been on time and updated me on their arrival time. We went over the options to keep the system running (repairs and parts), but ultimately decided it would be better to replace it with a new and more efficient unit. Keri, in the office, provided a few quotes for systems with varying options and efficiencies. I selected a variable-stage compressor unit, and I'm looking forward to the installation soon. I will post again after the install."

"The Pros: While Extreme did call me shortly after I asked for a quote, I missed their call and didn’t call them back until late that afternoon. They still managed to get a technician out to my house to quote me that same evening. The technician who provided the quotes didn’t try to sell me on anything. He just gave my HVAC unit a quick once over and after a brief discussion provided me with a quote. The price I was billed matched the price I was quoted and the pricing was competitive compared to other quotes I received. This isn’t always the case with contractors, so always – get more than one quote! I was level set that the install could be either the following Monday or Tuesday and they were able to begin the installation on Monday. The installation team arrived as promised. They were friendly, worked quietly, and took care to respect my home while they were working. My old HVAC system needed disposed of and they had to fabricate parts to fit my utility space and both were handled well. The work space was cleaned up, the installation team closed our back yard gate when they left which is of importance to me because I have pets, and they took time to explain everything they did. In addition, they gave me advice on how best to maintain my unit and what I could expect with the service plan I’d chosen for the product I purchased. Weeks after my HVAC installation was complete, I had an issue with the A/C unit (see below). Extreme was quick to get a technician on site to address the problem. They were on site within a few hours of my phone call which in the contracting world is pretty fast. In addition, there was no charge for the visit. Room For Improvement: The installation team didn’t call when they were on their way. They were within the promised window, but it would have been good to know when they were en route from their previous job. The installation took most of the work day which I chalk up to my installation team had journeymen who were still learning the ropes. It’s not a ‘con’ rather it’s just something their newer techs need to be mindful of. About 2 ½ weeks after my A/C unit was installed it stopped working. It required service due to firmware needing an update and low refrigerant due to a leak in the A/C line. Both issues should probably have been addressed by the installation team. I’m not listing this as a “Con” because I was level set that they were journeymen and I didn’t object. Working out kinks in the system comes with the territory with any piece of engineering – but they should be mindful going forward to check for firmware updates and test for leaks in the coolant line after install. The Cons: Two words – customer service. A call taker should NEVER say the words, “If you’d have let me finish…” nor should they ever talk to you as if you were a child. This shouldn’t dissuade you from using Extreme because I’ve found that soft skills are lacking just about everywhere I go and in every industry I come in contact with. Overall Impression: I highly recommend Extreme One Hour. They act with integrity; they appear to be tirelessly working to gain customer trust through professionalism, communication, hard work, and (mostly) friendly interaction; and when there was an issue, they were quick to identify the issue and resolve it. These are all key benchmarks of a solid organization and I’m confident that all my HVAC needs will be met for the foreseeable future. Date of Original Install: 6/24/2019 Date of Repair: 7/12/2019"

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade, and will do our best to keep you as educated as we can on your particular task or project. We look forward to earing your business! Book with us online or feel free to give us a call today.

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"

The next morning I receive a call from "Jake" from Wells, very courteous and prompt. Jake looked at the heat exchanger with a camera, he found no holes anything that looked abnormal. Jake than worked to free up the part that was "frozen " and kept the blower motor from working at  all. After Jake freed the part up and checked out the whole furnace. After turning on the furnace, everything kicked in as it should. Jake than checked for any carbon monoxide on his meter, with a zero reading after 10 mins. I was so thrilled.....they were honest and did what they said they were going to do, of course with safety in mind. I have a new carbon monoxide detector for safety's sake. Wells did not try to automatically sell me a furnace just because I have an older furnace. I know who I will call for any service or when I need a new furnace.

They saved me 3200.00. If you want competent, honesty,  integrity and professional company to work on your furnace, call Wells Heating and Cooling in Dayton, Ohio
"

"It went fine. He did all my downstairs vents."

"Great service, quickly and efficiently diagnosed and repaired."

"Found a part broken. Replaced. Job nicely done!"

"Great!! Was very quick and professional! Ac blows cooler then ever!!! 5 stars!! Totally recommend!!"

"The gentleman who came to do the repair was polite, thorough, and explained everything to me in a way I could understand. Problem fixed at a fair price. Unfortunately, he didn't show until 6.5 hours after the original appointment, though there was communication throughout the day. Still an inconvenience when I stayed home from work for the appointment, had to work late to make up for it, and then had to leave work again only to sit and wait for nearly an hour."