Get matched with top faucets, fixtures and pipes repair or replacers in Portage, MI

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

"extra care to clean my rusted outlets ,.clean and great new water heater,,took out all the whole house filter system i had for 10 yrs I would call him for any plumbing i had to do"

"Great. Prompt and very knowledgeable."

"Wow!! Steve is awesome!! Was here in about an hour (and it is the say after Xmas) and fixed my kitchen sink pipe. He was quick, efficient and professional as well as super nice. Price was great too! Will use him for all my plumbing jobs!!"

"We are very happy with this company. They responded quickly when we reached out. They did the repairs quickly and were very good about cleaning up when they were finished. They were friendly and did an excellent job!"

"I went to their place of business, with pictures of the items to be done.  They gave me a quote and agreed to come out the next day.  He called and came early.  He completed the work (which has held.), but he said it took longer than anticipated and charged us an additional $20.  Two of the unions were behind a tub fixture.  After he left we noticed that he had twisted the fixture and one handle stuck out farther than the other and the tub and shower faucets were slightly crooked.  Now apparently with newer fixtures you can screw the cover at the wall on tightly and it will adjust for the problem, but this was an older fixture and those covers are loose.  We called him back and asked him to fix the problem.  He did tell us to screw it on tightly, but we informed him that was not possible with this fixture.  Then he said he couldn't verify that the fixture wasn't that way when he started so he would not fix it.  I had looked at his reviews on YELP before calling him and gave him benefit of the doubt when he said he would have resolved other customers concerns had he known, but now that seems unlikely. 
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Been a master plumber for over 30 years, Plumbing all around the Kalamazoo and Portage area. For services please contact Greg at 269-762-3845.

"Pipepals plumbing was 10 stars! Choice was 4 stars. They were timely in assigning the job but I had to keep an eye in the website as notifications did not get pushed via email as expected. They also wouldn't cover all the work recommended by the plumber. Essentially I had a broken pvc in an outside faucet and they wanted him to reuse the faucet instead of replacing it. So I would have had a 1/2 in pipe with 2 connectors...to an old faucet just to save $30. I paid out of pocket so it's right but really? Again plumber was AWESOME. Showed early and returned next day to confirm leak was fixed and patched the holes."

"He was about 20 minutes late-did not call.  Removed old ice maker and decided whole thing needed replacing since we have had it repaired 3 times previously by another company.  He had a new ice maker on the truck so he was able to replace it right then.  The dishwasher was another issue.  He said it needed a new mother board - he called his supplier who said they no longer make them. So he packed up his tools and told us to go shopping for a new dishwasher - that didn't sit well with me since it is only 7 years old and still worked very well until now.  The next day, I googled the model number of our dishwasher and there it was - a new mother board with a video of how to replace it...I ordered it and replaced it myself - the dishwasher now works like new."

"Very impressed with M&S! They reached out immediately upon receiving the request for estimate and came the next day as promised. Very reasonable, knowledgeable, and friendly. I will hire them again!"