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"The employee came over at the time he said he was gonna be there(on time), he was friendly, knowledgeable, and timely on installing the elements in my water heater. The price of the install was very reasonable, and I would advise anyone with a plumbing need, water heater, or otherwise, to contact Hamton Roads Water Services, they will do you right."

"Chris did a wonderful job repairing my water heater quickly! "

"I know the charge was inflated for the cost of the water heater - not quite what I would call â gougingâ but clearly more than a reasonable mark-up for the appliance. However, I was impressed with the knowledge, professionalism, courtesy, and overall demeanor of the worker. I had no doubt that he wanted to fix the problem and that he would do it as best as it could possibly be done. If I have another problem, I will definitely call him to address it. I will, however, be more curious about how he arrived at the price reflected in his ( in my opinion and based upon my research), excessive retail mark-up."

"Perfect repair. The gentlemen were polite and respectful of our home also....wearing booties when entering our house. This is the second time we have used this company. They also replaced our water heater."

"Lowest bid for a water heater. Quick and dependable."

"They charged me just the fee to come out and did a simple repair."

"Service provided was routine maintenance"

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