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"This guy Vitale is great! He was very knowledgeable and honest! He did not try to tell me I need a new furnace like the other companies, even though that is mostly his business (installing new systems). He fired up my furnace and said I can definitely keep using my current furnace if I want to...that it was not necessary to replace it. If I decide to get a new furnace, I'm using him for sure!"

"Aquarius Home Services' personnel are always friendly, efficient, and good communicators. Ryan Kahl did a great job for us servicing our water conditioning system. He is a good communicator and very courteous, exploring how he could provide additional help or service for us."

"Excellent! Our phone call was answered by a real person and we were able to be scheduled within a few days. The serviceman came within the time frame specified, called before arriving, was dressed professionally and came in a company vehicle. He got right to work and when he had difficulty repairing the shower mixer, tried several different things until it was just right. Cleaned up and left everything in proper order. Would most definitely hire this company again."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."

"I needed this work done fast to accommodate a new washer and dryer that was arriving in a few days. Mark answered the phone on the second ring, came by and looked at the project the next day and was able to starting working on it right away. It was a 2 day project and by the time the other plumbers I called finally got back to me,  Mark was almost finished!  He is very knowledgable and advised me on a freezing pipe situation as well. He is very customer service focused and understands that if you are calling a plumber you probably want to speak to a plumber vs. voicemail. He was recommended to me by a neighbor and he will be the first plumber I call from now on.
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"I enlisted the help of Aire Serv on one of the coldest nights in Minneapolis for a furnace issue, where the furnace was turning on for 5-10 minutes and then shuts off. Initially, I called AT&T Digital life and had one of their technicians come out to inspect the issue since I have a home monitoring service with AT&T - Their conclusion is that the AT&T Digial Life thermostat was working fine and there is a problem somewhere else - AT&T recommended I get in touch with an HVAC specialists. I then contacted Aire Serv for service - The first visit by one of their technicians appeared to have resolved the issue and the root cause was identified as the thermostat that I had with my AT&T Digital Life Service. To my dismay, the furnace acted up again with the same issue shortly after the technician left - I called their main number and they were understanding and empathetic about my situation and promised to get a message to the technician immediately to inform of the issue - After 45 minutes of waiting, I called the main number again and the customer rep apologized about the delay and committed to sending a secondary message to inform of the urgency of the situation - After ten minutes, I received a call from Doug who promised that he will be there in 30-40 minutes from the call and indeed he showed up within the timeframe - Doug was extremely understanding and apologized about the first technician not finding the root cause - Doug troubleshooted the furnace issue and pinpointed the root cause to a dirty furnace filter that simply was blocking enough air from coming back to the furnace that the furnace will overheat a bit and shuts itself off as a safety mechanism. Doug was extremely knowledgeable about HVAC from his troubleshooting and i highly recommend that you refer to him by name if he is able to do the job."

"The service was done neatly."

"Great service. Worked well and quickly with our general contractor to get the job done and keep us on schedule. Price was reasonable.
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"Brennan Snyder arrived on time and went about his business. I asked him one question about the hazard symbol that I couldn't get rid of on my thermostat. He showed me where to find it under alerts and he cleared it out for me. He expressed his condolences for the passing of my husband--they had struck up a friendship over the years. He checked the A/C system inside and went outside to check the unit out there. He came back and said everything was great. He asked if I had any further questions or if I needed anything done before he left. He was very pleasant to deal with."