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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Installer was prompt and professional."

"Had ductwork installed in my basement and had all the ductwork in house cleaned. Did a very nice installation. Only negative was that there were about 6 holes left in the drywall ceiling where the flexible venting had to be worked around ceiling joists, that I will have to repair at my expense. This wasn't really the fault of Ohio Clean Air as much as a necessary evil to get the ducting where it needed to go. Both Andy and his assistant were very nice and took great care in our home. The cost of services changed slightly from start to finish so make sure to get your quote in writing."

"The Liberty Air crew showed on time and began removing the old system and fabricating new duct work to fit the new system. They worked non stop for about 6.5 hours and had finished the preliminary installation of the new system. The following morning they returned and completed the outside work installing the new compressor unit and related plumbing/wiring. I was amazed by the size of the new unit, it was clearly larger than the one previously sitting on the pad. John had explained during the estimate, the the builder had installed a unit too small for the size of the home, which caused some of the problems. Liberty Air did a great job and I complemented them on their attention to details. Everything fits, the wiring is tucked away nicely and the system runs perfectly. And - I have a heated garage!"

"I highly recommend Mr. Danforth's services with The Fireplace Doctor!  He was professional and did a thorough job.  The level of service went above and beyond my expectations, especially since I had purchased the service via the discounted "Big Deal" promotion here on Angie's List. We are new homeowners of an 8 year old house. The previous owners had installed a low-lying deck which blocked outside access to the dryer vent.  Because of an excessively long, elbowed vent pipe that practically runs the length of the house, Mr. Danforth was only able to initially clean a partial section.  He was willing to return--  free of charge -- within the week, to allow us time to remove a few deck boards to expose the outside vent.  Of course, the vent was completely blocked with lint.  Mr. Danforth was able to remove approximately 8 years worth of lint debris.  This fire hazard has been removed and is no longer a threat to my family.  I feel blessed that I made that call to The Fireplace Doctor! Our clothes, despite the use of fabric softener, no longer have a stale smell to them. The drying time has been cut in half!  Because of this, I look forward to my reduced electric bill. Thank you Fireplace Doctor."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"He found the problem right away and had the part on hand. He replaced the compulator with no problem and assured me the furnace would run ok. He inspected the furnace and let me know there were no other issues."

Dependable Systems HVAC has been servicing the greater Cincinnati area since 2004. We pride ourselves on hard work and extreme attention to detail. Customer service is of the utmost importance to us, and we strive to show this with each and every project we take on. Give us a call today for your free estimate!

"I've had Ron and his crew service my heating and air conditioning equipment for many years now and trust them without hesitation. They let me know a couple of years in advance the condition of my equipment and when I would need to think about replacing them. When the time came, I had them replace and install both my air conditioner and furnace. They have been fantastic to deal with. When I have needed emergency service in the past because of a cranky a/c, they were there to fix it within hours. I refer them to everyone I know in their service area that needs a great reliable source for HVAC.

I highly recommend Ron and Hey Neighbor, LLC"

"we have not had the installation completed yet, so I will update review after. However, their sales and communications have been great thus far."