Get matched with top water heater installers and replacers in Watertown, MA

"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"Matt was on time and did an outstanding job replacing my hot water heater. He also took the old one away for me. Would absolutely recommend him to everyone! He's a great plumber!"

"I can't praise Angel's work enough. He replaced two bathroom toilets. a faucet, and shut-off valves for me. He is very neat and precise and explained exactly what he was doing and why. There were some surprises once he began the project, but he handled them and didn't charge extra. His prices are reasonable and he even cleaned the area once he was finished. He brought along all the parts he thought he might need. I've hired plumbers in the past who didn't have the correct replacement part and I had to pay extra while they left to pick it up. Angel came prepared to get the job done in minimum time. He also recommended a great brand of faucet when I asked. My new bathroom faucet operates so smoothly - like a hot knife through butter. I couldn't be more pleased!"

"Bill Clark returned my call promptly and came over checked out and replaced parts and got our water heater tank back to work within 2 hour window. Very responsible and hard working pro, very satisfied!"

"Eric Mouradian (owner) responded promptly to my request for urgent replacement of a newly-broken hot water heater. He showed up on time, provided outstanding service, cleaned up after the job, and charged a reasonable price. Highly recommended!!"

"We were very pleased with the work that the Genove technicians did. They removed our 40-year-old gas boiler and associated water heater and replaced it with a new system. They tested the new system carefully, put explanatory tags on all of the relevant pipes and faucets, and cleaned up well. The team members were polite and worked hard. We had similarly good experiences when Genove technicians came to repair our central AC system. They were knowledgeable and efficient, got the system going again, and the price was fair. We continue to use this company for heating and AC repairs."

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"I've called Sila before to work on my HVAC unit and realized they offer plumbing services when my tank-less water heater stopped working. They were able to come by that day I called to see what was wrong. Once they were onsite they deterimed my hot water valve stopped working and were able to replace it and got my hot water working in no time."

"We thought we had to replace our heater heater. It turned out that the pipe above the water heater was leaking. He replaced the pipe, saving us thousands of dollars. We highly recommend him as he is very knowledgeable and honest!"