
1st Choice Heating & Cooling
1st Choice Heating & Cooling
With more than 29 years experience as your indoor comfort specialists, 1st Choice Heating & Cooling is dedicated to providing the best possible solution for you and your home. Providing 24-hour service, you can count on us to provide you with a system that fits your family's unique needs. We've installed thousands of systems in Southeastern Wisconsin and our quality service, trust and integrity have earned us a reputation for doing the job right. Additional DBA - First Choice Heating & Cooling LLC
"I was a customer of 1st Choice Heating a Cooling for 10 years or more. They installed a furnace in my prior home and just under 3 years ago installed an a/c unit in my current home. Had great service from them up until my most recent interaction. My a/c unit has a 10 year parts warranty and a 1 year labor warranty. The condenser fan motor went out. The part is 100% covered but the labor is not covered. I was charged $160 for a trip/diagnostics fee, then the quote for labor was just over $900. I was able to negotiate the labor down to $650 which is still extremely high given the repair took less than an hour to complete. Price gouging their customers by including filing fees and processing fees in with the labor fee for repairs where the parts are covered and labor is not. The owner was rude and condescending in his communications through the BBB. Claimed I was the problem since maintenance wasn’t done on my 2 year 10 month old a/c unit. I would not recommend 1st Choice Heating & Cooling."
Heidi M on June 2024
With more than 29 years experience as your indoor comfort specialists, 1st Choice Heating & Cooling is dedicated to providing the best possible solution for you and your home. Providing 24-hour service, you can count on us to provide you with a system that fits your family's unique needs. We've installed thousands of systems in Southeastern Wisconsin and our quality service, trust and integrity have earned us a reputation for doing the job right. Additional DBA - First Choice Heating & Cooling LLC
"I was a customer of 1st Choice Heating a Cooling for 10 years or more. They installed a furnace in my prior home and just under 3 years ago installed an a/c unit in my current home. Had great service from them up until my most recent interaction. My a/c unit has a 10 year parts warranty and a 1 year labor warranty. The condenser fan motor went out. The part is 100% covered but the labor is not covered. I was charged $160 for a trip/diagnostics fee, then the quote for labor was just over $900. I was able to negotiate the labor down to $650 which is still extremely high given the repair took less than an hour to complete. Price gouging their customers by including filing fees and processing fees in with the labor fee for repairs where the parts are covered and labor is not. The owner was rude and condescending in his communications through the BBB. Claimed I was the problem since maintenance wasn’t done on my 2 year 10 month old a/c unit. I would not recommend 1st Choice Heating & Cooling."
Heidi M on June 2024