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"Couldn’t have been better! Our air conditioner stopped working on Saturday, and with temperatures looming in the high 90’s this week, we needed help fast. Aire Serv called in the morning, and came right out. Aaron was our wonderful technician. This young man was so nice and explained everything so that I could understand. He paid attention to detail. This company showed that they cared, and didn’t want us to suffer in the extreme heat. I highly recommend Aire Serv and will definitely use their services when needed in the future. Susan, Louisville"

"Absolutely no problems. The installers were professional, efficient and took care of all problems. The price was reasonable and no hidden charges. I would highly recommend One Choice Mechanical and will use them in the future. When I had the old furnace and ac serviced in the past, the technician was methodical and my old furnace ran better than it ever had. After 45 years of service out of my old furnace and ac, it finally bit the dust. Hopefully, the new one will outlive me."

"That went pretty well. They took care of it quickly and professionally. They installed a water based backup system."

"First, I can only speak on behalf of the HVAC section of this company. I must say, they took care of us, and we truly recognize and appreciate it! Our home is 20 years old and with that comes with lots of maintenance as every homeowner can attest to. We have two HVAC systems one for the first floor and basement and one for the second floor. Our first floor unit went out last year. We had SEVERAL quotes for the unit last year and Danhauer gave us a steal on the system. Jacob, their sales rep, came out and spoke with us. He was very, very friendly and easy to talk to. He made promises to us that he followed through with which, in this day and age, is harder to come by. We LOVED our first floor unit as it worked like a dream (we got a Carrier with a heat pump). This year, our second floor unit was going out. Again, we got MANY quotes from all major companies (and there are many). Jacob came to quote us again and offered the SAME price as last year for the unit this year. To us that was a bargain because it was priced so well even for last year’s standard. We took it! I must say, this time around we had issues with the installation, and it didn’t work at first.. we of course had record 100 degree days so a lot of things were working against us. Despite all this, Danhauer came through for us after coming back to our house a number of times. They sent their best techs (Bill, Shawn, and especially Tyler) to help solve the problem. At first they replaced the coil but it ended up being something else. At the end, they ended up reinstalling a whole brand new BIGGER system for us (at no extra charge from the original price of a smaller system) and sent a reliable team (Keith and JB) to ensure the install went smoothly. We were in communication with Danhauer and Jacob in particular who gave us his personal cell and promised we would be taken care of until all was finally fixed and working beautifully. And sure enough it’s exactly what they did. Even though we had some complications, Danhauer stood by their word and took care of us at no extra charge (and a bigger system too because that’s what it took!). THANK YOU, DANHAUER to your entire team! We highly recommend you all and appreciate all the follow up and diligent work in making sure we were in good hands!"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Zach, Josh, and Cole came out and installed new heat pump for me in the middle of this snow storm. Very clean, informative and punctual. Will recommend to everyone. Thanks from veteran."

"My AC system was replaced, the guys showed up 10mins be4 my appointment time, went over everything with me answered all my question, very respectable Guys, they Done the work everything works great , they cleaned up everything very nicely when they were done. I highly recommend Epps HVAC to anyone ?"

"The initial visit went pretty well. They came out and did the video inspection, which was great. They took a lot of time to explain everything to us. They did notice that our chimney needed to be replaced. They were going to come out with a couple of different options and I haven't heard back from them for at least a month or maybe two months now."

"I have been using Legacy Heating & Air for years. They have been very good. It took them about half a hour to complete the work. There was just one person that came out."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."