Get matched with top central a/c service or repairers in Whitehall, NY

"I was delighted with the help given to us at our home by William Nichols and his small, efficient crew at A-1 Heating and Cooling Enterprises. He is both very knowledgeable and a clear communicator--a most helpful combination for someone like me who knows so little about this technology. Mr. Nichols researched what we needed at our home--a replacement for a failing central AC system and a new portable AC unit for the upstairs. He offered information and choices about equipment within our financial means that would work for us. Thus we knew costs for equipment and service as fully as possible ahead of time. He and his crew came on schedule, with their tools and our new system and new portable unit--prepared to dismantle the old system and install the new one. By the time his crew left our home that day, the new equipment was working fine; all paperwork was signed; our bill was settled. We were encouraged to reach Mr. Nichols with any follow-up questions or concerns. He offers 24-hour emergency service. And when he discovered dangerous black mold in the old system--hidden and worsening for years because of an error made long ago by the original installer--Mr. Nichols removed the cause of the trouble and also referred us to an excellent system cleaning service for our home--with whom we're already following up. I do recommend Mr. Nichols and A-1 Heating & Cooling Enterprises to anyone investigating an improvement--sudden or planned--for a home. We're relieved here at our home--and we're cool."

"Early summer we had problems with our A/C system. Kenny and several other employees responded quickly and resolved several problems with our system. He ordered a new part and returned promptly to install it."

"Just too expensive for what you get. Feels like a big company nickel and dime move. I get having a trip charge. Which was $109. But then to have the tech who was great btw (not his fault), but was tentative about fixing the problem because of creating more damage. Another $160 for a simple diagnostic charge, again without fixing the problem. I already knew the diagnosis. So he basically did a Band-Aid fix (greased the Knob) and still charged me over $280+ for what equated to be 10 minutes of work. It was ridiculously high for the service provided. Next time I?m going to an independent, local guy."

"Replaced a leaky gasket in furnace, and performed routine maintenance and service. The techs were knowledgeable and explained the work they were doing, and the reason for the recommended repairs. The techs arrived within the service time window estimate, and gave a "heads up" call about 20 minutes before arrival. They also provide a picture of the tech prior to the appointment time. They put booties over their shoes upon entering your house and leave the work area cleaner than when they arrived. Everyone at Grasshopper, from the office people to the techs, was friendly and professional. They made you feel like they actually cared about customer satisfaction. I did feel that the repair cost, relative to the amount of time spent, was on the high side, although I really have no reference to compare to. I would definitely use them again, and recommend that you consider calling them for service and/or repair."

"It went well. We will use his services again, if necessary."

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We have used ASTAR for many years to service our central air.  On June 30th we had a bad thunderstorm that sent a power surge through our home and fried our central air, whole house fan and some other outlets.  ASTAR came and we were originally told that it would be approx. 3-4 weeks and take 2 days to install the new system because they were all booked up. We were ok with that since the weather for the next couple of weeks was going to be in the high 70's. 

The following week the weather changed and it was going to be warmer.  Knowing we had no central air ASTAR dropped off at our home, 2 brand new window air conditioners! WOW!  They would have dropped off as many as we wanted but really only needed them for 2 of the bedrooms. Don't know of any other company that would have done that!  Now the following week (7/13) we had totally forgot the we had relatives from out of state coming to spend a week with us (7/22-7/29) and the weather was going to be brutally hot!  We called ASTAR and explained our situation and are happy to report that they came on Saturday, July 18th and did the entire installation in one day!  They put an extra guy on so they could get the job done!  It has been over a month now of hot and humid weather and the system has been on since they installed it! We have noticed that this new system does a better job at keeping the house cool then the old one which was only 10yrs old.  We highly recommend this company and will continue to use them for our preventive maintenance.  We would have given them a rating of A++ if it was offered!

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"We decided to add central air to our house. I called sure-temp as they installed our furnace 4 years ago. Based on my furnace experience, I expected a quote from a polite, professional person and that is exactly what I got. Interestingly enough, I mentioned to the estimator that I felt that Sure Temp was very reasonable with their products and pricing. He said quite bluntly that they were not necessarily the cheapest but that they worked hard to support everything that they sell. To be safe, I had 2 other companies do an assessment. While a month and a half later I have yet to hear from one company, the second was $200.00 more for a similarly featured competitive model. Add the 36 month interest free financing and I am happy. To be honest, the estimators from all 3 companies were professional in their work.
Ok. Back to sure temp. The quote came to me within 2 days. After doing my due diligence, I contacted Sure Temp to confirm, got approved and within a week the install was completed. Talk about fast! The installers arrived early and were pleasant and professional. They cleaned up after themselves very well.
From the initial call through completion, everyone I came into contact with at this firm was never anything but polite, friendly and professional. I would recommend them highly.
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From installation and repairs for your heating and air conditioning systems to comprehensive plumbing services, you can rely on our expertise and experience from 30 years in this field.

"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"

"Scheduling was quick and easy, they arrived when expected, work went very well, no attempt to sell additional (unneeded) services. No question but that I will call them the next time I need a plumber."