Get matched with top gas piping pros in Whitinsville, MA

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Price was reasonable , and response was very prompt , nice and knowledgeable. I recommend ."

"Very professional,on time and kept me informed.Did a great job, looks great!"

"They do the job quickly and efficiently, but there is some minor issue, but everything is good."

"Work was done efficiently and communication was good. Will contact again."

"He installed mini splits and does not back them up would not call back"

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

Pipe & Plumber is your trusted neighborhood plumbing team, proudly serving our community with reliable service and a friendly touch. From quick fixes to major repairs, we combine professional expertise with local care — treating every home like it’s our own. \n

"My pipe broke on a Sunday I found Jeff Bernard on Monday they came right out and fixed the leaks super fast very friendly and professional and reasonably priced I can’t express enough how great full I am to have my leak fixed so fast"

Gem Plumbing and Heating is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!