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"It went well. We will use his services again, if necessary."

"I needed 2 dryer vents cleaned - one on the 2nd floor and a vent cap replaced (also on the 2nd floor). All the companies I initially contacted would not do the job for a variety of reason. Superior did all the work I needed plus replaced the dryer hose on one unit (which we had not discussed). Additionally, I had purchased a vent cap but it did not fit. Superior had one on the truck which did fit and they got the job done! Excellent service!"

"Yes the work was done. The two guys that came put in 7 windows and two big bay windows in one day. They did not even taken a break. They cleaned up the small pieces of scrap. Then one week later they came back and put in two new doors with the same professionalism when they did my doors."

"The service was great. They gave a lot of really helpful suggestions. They replaced our bulbs with low energy bulbs. They put in weather stripping in areas needed as well. They were great to work with. They gave a detailed report on how to lower our energy usage."

We are dedicated to air duct cleaning and to you… Offering the best techniques and equipment… The more you know us, the more likely you will select Atlantic Duct Cleaning\nLocated in Norwalk CT\nIn business since 1996\nNADCA Certified\n\nWill also service Passaic, Putnam, Rockland, Staten Island, Warren, Westchester

"Provider called at about 8pm the night before to cancel a Monday appointment.  Granted, this was during a rough winter, but a little more advanced notice would have helped.
Seemed to do a nice, thorough job on the air ducts, however the deal was for a fixed number of supplies & returns.  I had fewer supplies, but more returns, so I was charged a surcharge for each additional return, even though they were shorter than most of my supplies.
Could have done a better job cleaning up dirt and dust that accumulated on my floors around the vents that had piled up during the vacuuming. 
Staff was very nice.
All and all pretty good though, would probably use again.  My vents were filthy and now they are not.
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"Service technician showed up on time and replaced the defective unit. I was very pleased with the service.."

"We hired Charter Oak Environmental to clean our central a/c ducts so they would be ready for the summer season. We had renovation work done over the winter and we were concerened there would be a lot of dust, etc. in the system. We had never had a cleaning done before and didn't know what to expect. We have used COE before and were always pleased with their professionalism and quality of work. The workers arrived on time and their supervisor, Mike, (who is AMAZING, by the way) was there to check in with me and get things started. The work was done within one half a day and the crew left my home spotless, as always. When I had a few questions, they took the time to talk with me, fix some things and they even explained to me that a ledge in my great room had accumulated so much dust, that they went up there and vaccuumed it for me, even though it was not part of the job. This is typical for COE, they always go above and beyond. When I tried to turn the a/c on the next day, but couldn't figure out which switch needed to be turned back on, someone came right out and turned on my a/c for me so that my house was comforatbly cool when I arrived home. This is the best company we have ever hired to do work in our home and we give them our highest praise and recommendation. Mike Doherty is a wonderful person and he is always helpful and kind to his customers. Also, this company does great work and they are respectful and clean up after themselves. We have never been overcharged and we have never been disappointed by their work."

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This was a $99 big deal purchase. They did a decent job of cleaning out the dryer. They came on time and were professional. I think they were more interested in getting us to purchase the larger air vent and duct cleaning package which is not something we were interested in. They came out within a week or two weeks after I bought the deal. They certainly responded pretty quickly to schedule the service. They were certainly reliable and punctual. When they looked at our dryer, I am not sure exactly what it meant but they said they couldn't clean the duct exactly the way they were supposed to so they went outside and vacuumed it from there. The price was reasonable but probably I would have done better if I had looked around.

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"I give my highest possible recommendation to Steve Clark and his firm, Hygrade. They completely renovated our home from a heating/air conditioning perspective, and did it was incredible professionalism and quality of workmanship. 
With regard to the projects, we recently purchased an old colonial style home which did not have central air conditioning. As a result, our first project was to install that system (which included running the duct work). Steve and his crew did this in a very fast, efficient manner so that we were ready for summer.
We also wanted to convert our heating to natural gas, so we engaged Steve for that job as well. He and his crew worked for several days removing the old oil-burning furance, water heater, and oil tank (which was no easy project). He then installed a modern, efficient tankless unit in our home which provides our heat and hot water. It was a big project, but Hygrade was able to handle it with a high quality of service, at a very competitive price. I would recommend Hygrade and Steve Clark to anyone.
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