Get matched with top swamp cooler service or repairers in Wilmington, MA

"Two men, Jerry and Tommy, arrived on the morning of May 19, 2017 to install the system. Tommy dug a hole on one side of the house, poured a concrete foundation in said hole, and also set up metal tubing, which created a stand on which the condenser sits to protect it from runoff. Meanwhile, Jerry was inside, drilling holes through my bedroom and dining room interior and then exterior walls for the refrigerant pipes which run from the condenser to the air handlers. He mounted each air handler high up on the wall. There was also electrical work performed to connect the units to the main panel in the basement. The whole job took several hours. Both men worked quickly and efficiently. At the close of it, Jerry presented me with my remotes and instructions, and showed me the basics. I used the system for the first time just a couple of nights after installation. The first night (it was the start of a heat wave) the air from the system was cool-ish - tolerable, but not quite as comfortable as I'd hoped - but I was still uncertain about the controls so I didn't tab down the temperature. The second night I did tab down the temperature, and that's when I found out that, though the fans and vanes in both air handlers worked, the cooling mechanisms did not. Considering the amount of money I'd just spent i was more than a little upset. Visions of law suits danced in my overheated head that night. I called the next morning. Jerry came out that day and diagnosed the problem (something to do with the solenoids, or maybe it was the thermistors). In any case, he did fix it, and this time, it worked as designed, and has done so ever since. I should add that NETR offers a service contract. Despite the added expense - for me, 234.99 a year for 3 years (the annual rate is fixed for that period, plus I get a 5% discount) - it makes total sense to have this complex system undergo periodic maintenance. I will pay the total at the time of the first inspection, in 2018."

"Terrific experience. Scheduling was easy. My technician, Guy, gave me a call ahead of time, hit the time he said he'd be here and was courteous and efficient. I ran a large mechanical contracting business for years so understand this business. Guy ran through his checks on what is a fairly complex home system. He pointed out problems that were minor, major, or had the potential to be major. We discussed options and timing. Since our system is old, it will be difficult to repair some of the parts and pieces while others would be fairly standard. We may want to look at a new system this summer to avoid a major problem during a future heating season. I will definitely be talking to Sila."

"Great service! I was in a fix. My old kitchen faucet was not working. Not only did I get a quick response, the faucet replacement was done on the same day. Jeremy’s work was on time, fast, clean and efficient. I was thrilled to get such great service for such a small job. I will use J Griffin for all my plumbing needs in the future."

"Replacement of 2 heating and a/c systems. Went very well. Professional, courteous, and thoughtful."

"Amazing service! very knowledgeable, clean work and super respectful! if you find yourself needing any help when it comes to your heating or Air Conditioning system, call Keenan without a doubt."

"Joe explained various options (models, efficiency rating, attic vs. cellar installation, etc.) thoroughly, promptly followed through on my follow-up questions, and prepared a detailed & accurate quote. He measured the size of the house and cold-air returns to ensure the system was sized properly. He is a patient guy & very pleasant to work with. Scheduling the installation was painless, the installers (Steve and his assistant Derek) started on time, and worked diligently & efficiently. <br /> Everyone is very experienced and knowledgeable, and all clearly take pride in their work. They kept in excellent communication with me throughout the installation. They were respectful of my home, my concerns, my pets, etc. <br /> They stand by what they sell, too. This winter, about 18 months after it was installed, my tankless hot water heater had a factory defect that caused it to shut off. Steve came the day I reported the problem, was on the phone with the manufacturer for hours to diagnose the issue, and came back twice more to finish the repair (3 visits might sound absurd, but it wasn't Airco's problem, it was the manufacturer's, as they were misdiagnosing the issue). The unit is now working perfectly thanks to Steve's persistence. A bonus: Airco charged me for only a small portion of Steve's time from his initial visit. They ate the cost of his additional visits! These guys are golden. <br />"

"Excellent job. Very professional. A little bit too much of a sales pitch when trying to sell me maintenance package, and trying to hide the cost of the package in the price of the service. But I will call them again for my next service. Well done."

"Our daughter and her husband are living out of the country, temporarily. When their leasees said the furnace was blowing cold air, we wanted the repair done quickly and at a good price. Unique Indoor Comfort Heating & Cooling responded right away and came to the property the same day we called. Very professional! "

"Talked to Matt the owner one very hot Sunday in June when my A/Cs were not working. I had my regular folks tell me it was shot and had a leak. Matt sent his team out on Monday and the A/Cs were up and running in about 40 minutes. There was no leak. They worked beautifully all summer. My neighbor's went out this year - her unit was about 5 years older than mine. I gave her NextGenAire's contact info and she just replaced her unit. She is very happy with the price and service."

"Village Home Services understood our unique need, set a fair price and showed up ahead of time. Communication was great throughout. Their technician, Scott took his time to carefully assess and carry out the job. The result was exactly what we needed. We are very happy with the outcome!"