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"Element Pros did an awesome job for my whole family installing the most magnificent water purifier as well as an RO alkaline Purification system under the kitchen sink. Not only can we experience the wonderful purified water for the whole house including shower water, all the sinks, laundry all the appliances, and plumbing system being protected but I can also be assured that my whole house family drinking water is purified safe and healthy. Thank you once again element Pros you guys are great, and Lifesavers with wonderful water. I would highly recommend element Pros to my family, friends, and Neighbors. It's quality and customer service that you can trust."

"Called for service and came out same day. Fixed my problem of no cool air and gave informative advice for future maintenance. Thanks for helping us out!"

"Went absolutely perfect! Marcus our plumber was awesome! Highly recommend!"

"California San Jose Ecowater System/Management is a scam so beware—complete regret. I have never been so dissatisfied with a product or customer service. Detailed information below: Product Bought: 02/12/2020 (RO Filter and a water softener -$5000) First Issue 09/02/2020: RO filter stops working (6 months after the installation) Resolution: The technician comes and replaces the filter stating that the filter got bad. No service fee charged, no filter replacement fee charged. Second Issue: 12/05/2020: RO Filter again stops working (3 months after the second filter was put). This is 9 months after the installation. Resolution: The technician comes home and finds out the same issue, and replaces the filter again. This time Mr. Joseph G informs me that I need to pay $ 108 for the filter + $35 for labor charges + $140 as trip charges. Conversation: Me: It has not even been a year, and your system has failed twice. The technician that came 3 months back did not charge either labor or filter replacement or trip charges. Now you are asking me to pay for these. Technician: I spoke to my supervisor Mr Lloyd, and he said not to charge filter replacement charges. However, I need to pay $169 as trip charges with labor and sanitization fee. Me: I don't think you should charge me for a system that has gone bad twice in a year. As a consumer, I cannot keep paying $169 every time your technician comes. I will have to speak to someone from the company to understand why I am being charged unnecessarily. If the system goes bad again in 3 months, you cannot ask me to pay $169 again. (I call the customer service center, and the receptionist says she is not someone who can make any decisions, but I need to speak to Lloyd, who is the supervisor. I ask Joseph to connect me, and I tell him that I will only pay after speaking to your supervisor. He did not connect me till the end and threatened to take away the filters that he replaced. I was furious about this, and I asked him to leave the bill here to dispute this with the company. ) The technician Joseph till the end, did not connect me and also didn't have a guarantee if the RO filter will not spoil for the entire year after he replaces it. I told him I could not pay till I have a proper explanation about why I am being charged for no fault of mine, for a system that is not even 1 year old. Mr. Joseph threatened me again and removed all my systems, and went away. I have a video shoot of this entire situation and will post it soon. I was terrified by this experience and never ever want anyone to experience this. IF you ever plan to purchase any of their systems, please contact me at sbr.sawant@gmail.com so that I can tell you ow these guys have ruined my faith as a customer. Resolution from my end: I have left a voicemail for Mr. LLoyd and haven't heard back yet. I originally bought this system from Costco and informed them about this harrowing experience."