Get matched with top water heater repair or service pros in Woodland, MI

"The sales lady on the phone was very thorough present it was good working with her and I will tell you the serviceman that come in they took the old one out and put the new hot water heater in he is number one he did a hell of a good job If he is allowed up to 10 Stars he has got them Golden Stars You did no waste time he did not Waste time He worked got the job done Thank you, sir, appreciate it. I will recommend Cascade Plumbing!"

"very professional! Honest about what my water heater needed."

"During early Dec 2013, during one of the coldest winters in Michigan in 30 years, my furnace was having trouble keeping the house warm so I called Grand Ledge based Aire Serv to do a furnace check-up based on a coupon. They came out quickly and found a crack in the heat exchanger on my 20 year old furnace and shut it off, saying it was unsafe to run. Apparently it was about twice the BTU capacity than needed for the house and the constant shutting on and off had taken its toll. I was not the original owner so I am not sure why they over-sized the furnace.
I asked for quotes on a new furnace on the spot and they tried to sell me a $17,000 furnace and said no enough that the price came down to around $6,000. I really didn't like the very rehearsed sales pitch. It was so focused on how much better their warranty and service was compared to others that I knew it would be pricey. I really wish they had just laid out all their models and the features and prices and just let me pick my comfort level in features and prices rather than a sleazy sales pitch. I recommend you force them to skip the sales pitch and go straight to the facts.
I didn't have time to shop around and the house was very cold so I purchased one that night. They left some infrared heaters at no cost to help keep at least one room warm. I really appreciated that they offered to work a Saturday so we could have heat as soon as possible. They installed everything on time and as promised and were very nice. No complaints on the install experience at all.
I went with a two-stage Amana furnace at half the BTU of the previous furnace. It had no problems keeping the house warm during the rest of that very cold winter. I like the two-stage motor and have to set to always run on low when not heating or cooling. That keeps the air moving through the house for more even temperature and greater comfort - it really is noticeably better than on/off heating.
The exhaust venting couldn't go where they planned due to an unseen obstruction and so they had to vent it somewhere else that was a longer run and required extra work to get outside of the house. They did the extra work at no charge as promised.
Bottom line - they are an excellent company that did high quality work and kept all their promises and gave me an excellent product that fit my needs well and did it all on a tight timeline.
My only complaint is that since I was without heat, I feel I had to pay full price.But that is not their fault - that was mine for letting the furnace go bad and creating the emergency where I couldn't comparison shop.
When they sent me the post-installation survey, I sent a full response equivalent to what I have written here. They never responded back to me.
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"Great! Came out the same day, hot water back in in three hours. They did troubleshooting around the house for water issues as well."

"Prompt, explained service, set hot water temperature Clean and neat Very friendly, said to call if anything was needed"

"Quick and professional removal and installation! Also replaced cold water galvanized pipe running from main to water heater with pex. Will consider using M&S in the future to replace remaining galvanized pipes in the future."

"We called Greg on a Friday morning and he was there that evening. He came back Monday to test the water and then installed a custom built water softener on Thursday.He evaluated what type of softener we needed by asking about our families particular needs. Greg was very knowledgeable of his product, explained exactly what work was going to be performed and the price. I was extremely pleased with his professionalism and punctuality. I would recommend Livingston Plumbing to anyone I know looking for plumbing work and look forward to working with Greg in the future."

"The Choice warranty Co is a lifesaver, great fast and reliable service, we had a water heater and a washing machine malfunction in a two month interval and we were approved for repairs in both instances within 36 hours and scheduled for repairs within one day later"

"Your service was great, should we have a problem we have your card and would not hesitate to call you again."

"For a while, I was really always it seems that anytime I needed something, I couldn't get it timely. The first they would ask, for instance, when my air conditioning went out I had them and it's well have you maintained it. The application being that if you couldn't produce maintenance records they weren't going to do it. So on air conditioner was unhappy. They shocked me . I had a recent leak inside the loft. They sent somebody out here. They really did a good job on it. They were timely. A leak within the draining system inside the wall, I was getting water damage down the wall. They sent a plumber out. He opened up the wall and replaced the piping in there and then patched the wall back up. They don't do finish work on their patch up but hey do the patch. He was a pretty sharp young man. He was responsive. He came and he needed some things. he went and got them. He came right back. That was one that I was wondering if they were even going to do caus they'd been going on for a while. It was a drainage pipe in the wall. It was a manufacturing defect that had probably leaked from some early years of the home and got progressively worse until I could hear it. Actually when I would turn on the water on a certain faucet I could hear it drip down onto a fireplace. That's how I knew what it was. They don't do the finish. You do the finish. They do the patch. The only reason I kept them was because they showed me a different face with that repair. Before it seemed like everything you wanted they had a reason not to do it."