Get matched with top window a/c unit service or relocation pros in Zumbrota, MN

"It went well. We will use his services again, if necessary."

"I had Service Today! complete two separate projects for me. First, I had an ice dam fall on my A/C condenser last winter and needed repair/replacement for an insurance claim. Second, I replaced my old water heater and boiler with a new combined tankless boiler & water heater unit. This involved complete repiping in the basement since I was also moving the mechanicals as part of a basement renovation. It was a large and complicated project, and ServiceToday! was awesome. Shout outs to Blake, Randy, Dave, Marc, Willy, and the rest who were part of the project. Like I said, it was pretty complicated and their team was always professional, friendly, courteous, and took pride in their work. I also love that they are diligent about calling 20-30 minutes before arrival so I don't have to sit at home waiting during a 2-hour window like I've frequently done with other service providers. Also, the latter project was an expensive one ($20k+) but their pricing was competitive and fair, and they have great financing options available. Would 100% use them again."

"Gas company shut off gas due to leak detection. Mark came out within an hour to repair and get us running again. Excellent work, excellent service."

"Service was within the usual window, and was excellent-focused on work, respectful, answered my questions clearly and was helpful about source of problem with our dishwasher.  Very helpful"

"The company was very responsive when I asked for the service to be refinded.

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"*ORIGINAL POST* Overall we were pleased with the work and the workmen. The removal of the old electrical post in front was a nasty job and was probably more time-consuming than they anticipated. The addition of the exterior outlets was easily accomodated and they spent the time to get them in exactly the right place, which was appreciated. We were especially pleased with the porch re-screening - it's tight and hardly seems to be there now. Our only negative was that some of the painting was just a bit sloppy. The days they were out were very, very hot but they got everything done in a timely manner.

*FOLLOW UP* After about 10-11 months we noticed that the screen on the porch was coming loose, allowing bugs in. We started to call them and they stated that they would get us on the schedule to have someone come out and look at it. This happened several times but we never saw a repair person come out, nor did they call us back. I change my rating to a huge failure - an F - due to the lack of responsiveness, the poor quality of the work and the poor customer service."

"It went perfect.  They are my go to people and will always request their services as needed!  They did a kitchen addition including a bathroom in 2006 which was also without complaint.  Love these guys!!!
Anita & John
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"I must admit that WE DO have an Extended Service Contract in place with Sears Home Improvement on our TRANE 3-ton a/c - heat unit, which is why we paid "zero".  We did purchase this unit from SEARS.   NEVERtheless, the service I received on the telephone making the appointment was stellar, polite and accurate.  The repairman did call when he was about 1/2 hour away from arriving at our home.  The repair was done, in a short time, not a penny was charged, and we are very happy!  We've actually called for service 4x during the life of this 2-year Serice Contract (most for seasonal cleanings and "check-ups), and each time we were met with professionalism, timeliness, a smiling face, and a very knowledgeable repair representative.
BUT we did not always have a service contract in place, and we have other items (which we have also purchased from Sears) for which we have no contract.  Each time we needed service, our experience has been the same - quick, accurate, professional and able to work the visit into a convenient time frame for US!  Prices without a contract are pretty darned close to other repair companies, and we feel comfortable and confident using Sears, a company that has been around for well over a hundred years - that alone tells a success story!!  Typically, we are not proponents of extended Service Contracts, but we are glad to have had one on this particular important/costly purchase.  We are up for renewal in May, and our check will be in the mail within a week!"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"The job went wonderfully! Vitaly Chirnikh called me shortly after I bought the deal and was available to start the project quickly, but I needed to clear out the basement (merging two households and too much stuff to work around), do some wall painting, get some flooring installed and get base/casing/French door for the project. It took me most of the spring/summer to get that done.
I contacted Vitally in August and scheduled our project for the week of Sept. 17 - 24. I confirmed our project schedule with Vitaly the week before the start date and he showed up promptly on Monday, Sept. 17 to go over the contract, to review the project and to clarify specifics of the project. Vitaly was very professional and has pride in his workmanship.
Peter was the base/casing contractor that did the actual work; he arrived shortly after Vitaly. Peter spoke limited English, so Vitaly clarified with Peter the specifics of the project and Peter got to work. Both were very pleasant and polite.
Vitaly recommended that we take a look at the work each night and to call him if there were any issues so that they could be corrected before the job got too far along or if we needed to communicate something to Peter. He also warned me that it was going to be a bit of a dusty job.
Our basement is a walk-out, so we unlocked the basement door each morning and Peter just let himself in/out for the workday. Peter was efficient and except for nailgun/saw noises, we hardly knew he was here. 
Peter installed casing on nine doors (two were 5-ft closet doors that he worked some "trim magic" to give the closet casing a really nice look) and two windows, installed base in a bathroom, a bedroom area, a large, irregular common area, and a 16 x 14 room, installed skirt boards in an "L" shaped stairway, which can be a challenge (Peter made some "transition pieces" in various areas where the skirt boards and base met. He also installed an interior pre-hung double French door and it was installed perfectly. He also installed an "L" shaped "box" made from two pieces of oak for the ugly cement block ledge by the patio door that needed to be hidden/made pretty for future carpet. 
 
At the end of the week, Peter cleaned up the area as best he could before leaving on Friday. He put all scrap in the trash can as he worked and swept up the major sawdust and put it in the trash can, too, but it is a very dusty job and I expected to vacuum up/wipe down the fine sawdust after, which I did over the weekend. The basement looks great! We ran out of contractor time to do the caulking/nail hole filling, but that can be done later; the big stuff all got done, which was my goal for the week. All we need now is to fill nail holes, caulk, paint the base/casing and install carpet and the basement will be completely done.
I appreciated that Peter was very careful of our freshly painted walls. We had a lot of big stuff/furniture in our basement to work around and we pushed as much as we could to the middle and our intent was to move stuff around to the finished areas to open up other areas for Peter to work, but we didn't want to accidentally put stuff in Peter's way if he wasn't done in an area. Peter ended up moving some of the stuff himself, which we feel bad about as it wasn't our intent to make him deal with that aspect of the job.
Even though Peter's English was limited, communication was not a problem as he would either leave us a note (such as "need four feet of this" left on a piece of base) or he would call Vitaly, who would call me (for instance, Peter wanted to know which way we wanted the French doors to swing).
We are very happy with the quantity and quality of the work that got done and with Vitaly's professionalism and Peter's workmanship and work ethic.
 


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