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"Service was done well and timely"

"Very knowledgeable plumber. Willing to do beyond what is needed to accomplish task ( removal of water softening system) Very fair pricing."

"We had a leak in the pipes in our over 200 year old home, and Jonathan came out in the middle of a snowstorm to check things out and make sure the damage wasn?t getting worse. That alone told me a lot about his commitment. He assessed the situation first, then came back to complete the repair and walked me through everything step by step so I actually understood what was happening and why. With a house this old, that kind of communication really matters. Since we had just moved in, he also helped service a few other things around the house so we could get ahead of potential issues. He clearly knows his trade and takes the time to do things properly. I'm very thankful to him and the gentleman with him. What really stood out was that he followed up afterward to make sure everything was working well. That level of care is rare. He will definitely be my go to person moving forward, although hopefully we don?t see each other again until next year?s maintenance. Highly recommend."

"Excellent service, friendly, professional, quick and fair. Will use again."

"Very speedy and took care end to end"

"He was very knowledgeable and gave me some advice on how to avoid future problems. He was also on time and the service was done fairly quickly. He took the time to make sure all repair needed was done correctly and assured me if any problems were to occur he would be back to fix."

"Total Mechanical Systems went the extra mile. In one week they fixed my water heater and the igniter on my furnace. They were prompt and did exactly what they said. Their service techs are knowledgeable, and when the tech who came to my house couldn't diagnose the problem, he called in a more seasoned tech. They both worked on it for some time but only charged me the $99 diagnostic fee. Well done!"

"We called him in the middle of the night.  The answering service said that someone will get back to us shortly.  He called us back within 2 or 3 hours and he said he would be at our house by 8 am.  He was reliable, he was professionally dressed.  He found the problem and fixed it temporarily and will be coming back with the correct tubbing to fix it fully.  He offered me an annual maintenance aggreement that would have allowed for discounted prices and he would have applied it to the first job for us had we taken it.  The aggreement also included a free annual air conditioning cleaning and a 15% discount on plumbing and air conditioning repairs.  My first contact with them was because they also provide maintenance to heating systems;  they do it all.  I would definitely call them again."

"The technician was on time and finished the job in timely manner. Also, help answer few other questions we had."

"I could not be more pleased with this company or this service. I found them here on AL and with a rebate, it was a great deal. When I called, the woman who answered was extremely polite and helpful and took the time to go over the entire audit process with me (she wasn't rushed as some receptionists are). They sent an email to confirm the date and time.
When the team arrived, they were on time and each of them introduced themselves by name to me before coming into my house. They were all very polite and courteous. The leader (I can't remember his name) gave me an overview of the process and explained things as they went. Basically, they simulate high winds around the house and then monitor for where leaks are. My house is relatively new and has no basement, so it was already pretty efficient, but there were some major leaks by the front door and attic door, which they sealed on the spot. They also showed me that I could hold my hand over any electrical socket, even ones on interior walls, and feel the "wind"--which means air was leaking out those! So I plugged them all with those little socket protectors. The guys also took me into the attic and showed me some leaks, and fixed them--and fixed the attic door by adding a little latch to help it stay closed. All in all, they reduced the amount of air getting into my house by 500 (I forget the units). It was clear they didn't just make up this number--they showed me the number after the first test and then after the second test (when they had treated the problem areas).
I also got a few free CFLs and LEDs, and bought 3 more LEDs since they were at a great price. They left some rebates with me, although all my appliances are new so I didn't need anything. 
When they left, they each said goodbye and were very professional until the end. They were respectful in my home and asked before opening any closets or doors, etc. I felt very safe with them here, which is not always the case when people are in your home working. I think the price is a fantastic one, especially with the AL rebate that was on when I scheduled. I feel I got my money's worth. My husband and I had tried to plug some leaks ourselves, but we didn't really know what we were doing and we had no way to measure if we were really helping anything. This audit gave me hard numbers to look at and I was impressed that they did the fixes on-site (included in the price--for instance, they plugged a whole around my front door frame by installing a clear plastic barrier). It was a great deal and a great experience. Highly recommend!
Bonus--when we resell this house in a few years, I will definitely list that we got a professional energy audit performed on it and that it's very efficient. Definitely a selling point!
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