Get matched with top water heater repair or service pros in Charlotte Hall, MD

"My hot water heater went out the day before Thanksgiving! Hunt sent Kris out that morning and he fixed the problem without overselling. He also promised to come back later in the day if the problem recurred. I couldn’t be more happy with his professionalism and service."

"This company was prompt, gave us a reasonable price, and the system is working very well. We give them an excellent rating for their service, and would recommend them to anyone who needs HVAC repair or replacement."

"We had a problem with a drain from a window well that would result in continuous flooding in our basement. We were finally able to fix the problem with the drain and hopefully prevent further flooding. So we contacted two businesses about mold remediation and removal of the damaged drywall and paneling. The first company, provided a good estimate but they were not as professional or reliable as we wanted. After searching online we were able to located American Home Services and then used Angie's List and saw they had great reviews. I immediately called them about receiving a free estimate and they offered to be out at my house the next day to give us an estimate. The President of the company was the person who came out to give us our estimate. He was able to explain everything that would need to be done a reasonable time frame (2 days). I received the completed estimate within 24 hours and scheduled the appointment shortly there after. American Home Services responded on time and placed plastic down in the hallway that leads to our basement to prevent any damage to our floors. My wife and I then waited as they worked for the day and after they completed the days work, they then showed us the basement and what they completed. Overnight they left a dehumidifier and other equipment to complete the work. The next day they came back and hand cleaned any spots that weren't completely cleaned within the first day's work. After they were done, I was then shown the basement and the work that was done. I then received a receipt for the services and a print out of all the work/chemicals that were used in the basement during the repair. American Home Services then provided us with a warranty to come back and fix any problems within the first year. Overall American Home Services is a great business that is willing to work with their clients and make sure that their needs and concerns are met.
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"Great service. Very knowledgeable. Exchanged my old leaking faucet for a new curved faucet. Completed job quickly. I am very pleased with my new faucet."

"This review is solely about the installation portion of the Puronics Water Treatment System since it was just installed today. The install team arrived on time, ready to go to work. The location of my main water line was tricky to get to, but they found a great solution to tap into the line via a drop-ceiling access point. They located the Hydronex Water Conditioning Cylinder and Salt Backflush Container exactly where I wanted it. Their work was clean, tight, and very professional. The RO system was backordered, so they explained that they will return within the week to install that portion of the project. They prepped for the RO install by drilling and installing the faucet in my granite countertop. After the install, they explained the whole system to my wife and I and we were up and running with conditioned water. I can't say enough about my experience with Chuck on the initial phone call, Miles who provided the water testing and sold me the system, and Ryan who installed the system. So far, I can't envision any issues that might arise with Orbit Water Solutions since they have provided outstanding service to this point!"

"Exceptional service from start to finish! Leon from Abbott's plumbing arrived promptly, assessed the situation, and expertly installed our new water heater with precision and care. Not only did they complete the job efficiently, but they also took the time to explain everything and answer all of our questions. He was very professional, knowledgeable and a pleasure to have in our home with a great attitude. We will recommend to all our friends and family. Our hot water has never been betterâ thank you for the top-notch service!"

"My well pump pressure tank needed service and I called Friday and Barbara was very professional and eager to help. She took the time to understand the issue and even reviewed the pictures. Barbara is very passionate about her job. She was able to schedule for Saturday. Dave came out. He called to let me know that he was on his way and let me know when he will arrive. He was very punctual, professional, friendly, and down to business. Totally impressed with the way he solved the problem and made sure that answered all of my questions. This company is very ethical and I would recommend them to anyone."

"Jerry's Plumbing & Heating (Jerry's) was the assigned plumbing contractor in a home warranty plan that I've had for years.  I've used Jerry's in the past for small repairs but nothing of this magnitude or complexity.
Over the weekend of December 13-14, I suspected that my well pump had failed (no water) and made the necessary phone contacts.  Jerry's representatives were at the house Monday, December 15, in the mid-afternoon.  After they confirmed that the pump had indeed failed, they explained what they needed to do and we subsequently agreed to contract terms.  Jerry's people then returned to their shop to get the necessary repair parts. Once they had the parts, the on-site job supervisor, Doug LNU, said we'd have water before they left that evening.  Jerry's people got started late Monday afternoon and worked until nearly 12:00 midnight the same day.  As Doug had earlier represented, "we had water before they left."
When I was younger, I worked in a construction trade.  In the intervening years, my wife and I have owned a no. of homes.  Without reservation, I can say that I've seen few companies or their people work as hard or diligently the way these guys did either making repairs e.g., replacing a roof or installing an HVAC system.  Based on the experience that I had with Jerry's, I would recommend them w/o reservation.
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"James arrived earlier than planned and was immediately ready to go to work. He had given me a quote by phone but when he saw what needed to be done he LOWERED the price by $125.
In short, great professional service from an honest man.
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"Kitchen faucet - After Jason had completed installing the faucet, I asked him to make sure the hoses were on tight; so, Jason double-checked.  I noticed that the faucet installation on top of sink was loose; Jason told me it was because the faucet was a one-pipe installation.
Electric hot water heater & thermal expansion tank installation - This equipment was properly installed by Jason; however, after Mr. Reckert (licensed master plumber) and Jason (apprentice) left, I noticed that there was a good-size dent on the left side area of the water heater, which wasn't there when water heater was removed from the box.  The dent could not be seen from the front of the water heater.  So, I felt around the tank and found this dent, and I used a mirror so I could see it.  I'm disappointed that Jason didn't tell me about this dent.  When I contacted Mr. Reckert on 8/10/2013 to inform him, he said he didn't know about the dent.  My other reason for phoning him on 8/10/2013 was to ask when the WSSC inspection would be done; this week, Mr. Reckert arranged the inspection for 8/14/2013.  I don't think WSSC inspections are currently required on electric hot water heaters, but I wanted an inspection because of the damaged tank and the loose faucet, and because I had never had a thermal expansion tank until now.
Everything relating to the water heater passed the WSSC inspection; the inspector believed that the damage to water heater was cosmetic and that the damage did not extend to the interior of the heater.
Kitchen faucet failed the WSSC inspection because the faucet was loose and "needs to be tightened," which was quite different than Jason's explanation.  After the inspector left, I got under the kitchen sink and saw that the three screws attaching the faucet had not been tightened.  Two of those screws had not been tightened at all; the other screw was tightened just enough to hold faucet somewhat in place.  So, I got my screw driver and tightened all three screws; the faucet is now secure.  Mr. Reckert said that he didn't know that the faucet was loose.
Jason (apprentice) did ALL of the work;  however,  he needed more supervision.  After all, Mr. Reckert said that he did not know that the faucet was loose and that he didn't know that the water heater was damaged.      
Mr Reckert acknowledged that Germantown Plumbing has only two:  Mr. Reckert and Jason.  I will say that if you phone this company, Mr. Reckert will answer the phone himself--he uses "call forwarding." 
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