
Serving Crawfordsville, IN and surrounding areas
Approved
In business since 2010
Free estimates
Emergency services offered
"This group is very professional and has very prompt service. They worked fast to install a new water heater the day before I had a large group coming to the house for a weekend. They provided multiple options and helped in making the best decision regarding size and type of water heater. I was pleased with the initial install, but this group falls short on follow up service. I paid extra for a higher capacity water heater that came with a 6 year warranty on parts, and 12 months warranty on labor. At 14 months, the unit stopped working. This was a disappointment because the water heater was so new. It was also disappointing that the group wanted to charge a service fee to look at it as well as labor to repair what they had just put in about a year before. They also informed that they were unable to assist with helping me with a home warranty claim with the program they are a part of, and that I would need to pay everything out of pocket and try on my own for reimbursement later. Technically, they didn't do anything wrong, but meeting the minimum requirements isn't what I'm looking for from a service provider. Any company can install a new water heater, the good ones follow up with service and stand behind their work. I only went with this company because my usual company was unavailable at such short notice. I won't me making that mistake again."





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