Get matched with top water heater installers and replacers in Crawfordsville, IN

"This group is very professional and has very prompt service. They worked fast to install a new water heater the day before I had a large group coming to the house for a weekend. They provided multiple options and helped in making the best decision regarding size and type of water heater. I was pleased with the initial install, but this group falls short on follow up service. I paid extra for a higher capacity water heater that came with a 6 year warranty on parts, and 12 months warranty on labor. At 14 months, the unit stopped working. This was a disappointment because the water heater was so new. It was also disappointing that the group wanted to charge a service fee to look at it as well as labor to repair what they had just put in about a year before. They also informed that they were unable to assist with helping me with a home warranty claim with the program they are a part of, and that I would need to pay everything out of pocket and try on my own for reimbursement later. Technically, they didn't do anything wrong, but meeting the minimum requirements isn't what I'm looking for from a service provider. Any company can install a new water heater, the good ones follow up with service and stand behind their work. I only went with this company because my usual company was unavailable at such short notice. I won't me making that mistake again."

"Contacted Hope Plumbing on a Monday morning and they were able to provide the estimate and installation the same day. Ryan was friendly and professional. Our water heater was under warranty so he was able to pick up a replacement using the authorization code from the water heater company. GmWe are glad to have hot water again!"

"Manuel was wonderful! He analyzed the problem and gave me options. He came on Saturday morning to install the new water heater and couldn't have been nicer or more efficient. The ARS secretaries could take a lesson. They somehow got my phone # and house # wrong! It made for some confusions. Luckily I called them when the serviceman didn't come or call on time. We straightened out the phone # and Manuel had to call me to find the house. Tiny errors make a big difference. Overall, the experience was fine because the service man was so kind and helpful. I will try them again, but check and recheck the details."