Get matched with top water heater repair or service pros in Greencastle, IN

"Manuel was wonderful! He analyzed the problem and gave me options. He came on Saturday morning to install the new water heater and couldn't have been nicer or more efficient. The ARS secretaries could take a lesson. They somehow got my phone # and house # wrong! It made for some confusions. Luckily I called them when the serviceman didn't come or call on time. We straightened out the phone # and Manuel had to call me to find the house. Tiny errors make a big difference. Overall, the experience was fine because the service man was so kind and helpful. I will try them again, but check and recheck the details."

"Called them to access my issue. It turned out only needed to replace the toilet tank flapper. The lowest level of service that allowed waiver of $49 visit fee was $207+ tax. Even with 10% senior discount it would be more than me paying the $49 house call fee plus the $98 to replace the just flapper. Technician called manager to get permission to waive $49 but manager declined. I feel manager was being obstinate and less than customer centric especially in light that I have been a customer over 20 years. I will use them again. They should have an ala carte pricing for individual pieces rather than tiered pre-priced service cost that includes service a customer may or may not need."

"We were in a bind and needed our plumbing/disposal issue resolved immediately. The service reps were prompt and made the necessary repairs quickly and efficiently. We signed up for a one year HVAC service which will pay for itself with the savings from the service bill total."

"Nate and Bill worked quickly and efficiently removing and installing new water heater. Done and finished under two hours!"

"After the buyer of our house got the inspection report back, I called Service Works to have my water heater replaced. During the call I found that they could complete the other stuff I needed done as well! They replaced our water heater, 4 windows around the house and replaced our back door. I don?t know if the timing was perfect but they were able to come out that weekend and completed everything. They ran a magnet after to get any nails that had fallen and cleaned up everything. The owner Kameron was great to work with and I can not thank these guys enough. 10/10 would recommend this crew and will be using them in the future as well!!!"

"Had to have service on a holiday from a major leak on washer valves! Customer service was wonderful and felt bad I would not be able to wait 2 days for service as we had water all over! Tech was to be desired and immediately told me he could not do the repair as he could not move out washer which we said we would do it but than he said he might not have the valve needed which was the reason I gave customer service was the issue! He did end up fixing without us moving washer but a few hours later I realized no hot water which after speaking to original tech was able to fix myself. This cost a lot of money where I felt the tech was in a bad mood the entire time at our house even making a comment we needed to shut one of our dogs up! Probably would not use the plumbing part of Williams Comfort air in the future!"

"The Choice warranty Co is a lifesaver, great fast and reliable service, we had a water heater and a washing machine malfunction in a two month interval and we were approved for repairs in both instances within 36 hours and scheduled for repairs within one day later"

"Prompt, on-time, and efficient service. Recommend."

"For a while, I was really always it seems that anytime I needed something, I couldn't get it timely. The first they would ask, for instance, when my air conditioning went out I had them and it's well have you maintained it. The application being that if you couldn't produce maintenance records they weren't going to do it. So on air conditioner was unhappy. They shocked me . I had a recent leak inside the loft. They sent somebody out here. They really did a good job on it. They were timely. A leak within the draining system inside the wall, I was getting water damage down the wall. They sent a plumber out. He opened up the wall and replaced the piping in there and then patched the wall back up. They don't do finish work on their patch up but hey do the patch. He was a pretty sharp young man. He was responsive. He came and he needed some things. he went and got them. He came right back. That was one that I was wondering if they were even going to do caus they'd been going on for a while. It was a drainage pipe in the wall. It was a manufacturing defect that had probably leaked from some early years of the home and got progressively worse until I could hear it. Actually when I would turn on the water on a certain faucet I could hear it drip down onto a fireplace. That's how I knew what it was. They don't do the finish. You do the finish. They do the patch. The only reason I kept them was because they showed me a different face with that repair. Before it seemed like everything you wanted they had a reason not to do it."

"Disney heating and cooling responded quickly when I called our furnace. They were on time professional and knowledgeable with no forced sales. My issues were identified and repaired at a fair cost in no time. The tech also signed me up for their maintenance plan, which will now be a peace of mind and worry free feeling for me. I can’t recommend Donnie and his crew enough. Thanks guys."