Get matched with top water heater repair or service pros in New Germany, MN

"They did an excellent job installing a new water heater. Highly recommended!"

"Neil is a great guy to work with. Very professional and considerate of our needs. He installed our water heater and our softener. Good prices, too! Thank you, Neil, for promptly answering our calls and arriving on time!"

"Needed a leaking water heater replaced. Todd was great at providing a quote for the job, and working me into his schedule for the next day. Punctual and efficient...and within an hour or so I had a new water heater with hot water! Would highly recommend for a job well done."

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I was without hot water, which was a significant emergency as it happened the day I was having 10 people for a birthday dinner in  just 8 hours. Jan was wonderful, she arranged for someone to come out the same day. This was quality, responsive professional service .

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"This is a terrific company.... I discovered them on Angie's List and will never use another plumbing company. I left a message via email and received a return call within hours. The estimate was accurate and price more than fair for a job that required a lot of awkward places to get into to find the real root of the problem. I've had them for repairs twice - once a section of plumbing had been incorrectly installed, and another section was leaking due to age. The repair job was quick, took my own crowded schedule into account, and all questions I asked were patiently answered with suggestions for any "next steps". I will definitely use this company again - thanks for the great work!"

"The upfront scoping of the project was excellent. Joe spent the right amount of time getting the details right so when his crew arrived to do the work, they already knew what they had to do. The pricing was competitive as well, plus they offered me an extended warranty for the water heater over and above the standard warranty."

"Even though I have read some negative comments about their plumbing's prices, I wanted to give them a chance as I had a fairly good experience on the HVAC side. Unfortunately, I am afraid the comments were right! I called them for a leak in my basement related to a water drain from the second floor bathrooms. Before starting, Matt explain to me he had to go through a "pluming diagnostics" of the entire house and systems that is a flat fee of $497 (based on the age of the house) for: Unlimited Time to find the problem, One level 1 to 2 repair included with diagnostic, performance check, whole home water quality analysis, including chlorine, water hardness, and total dissolved solids, confirmation that system is safe, reliable, and energy efficient, Applies to equipment 6-20+ years old, main drain, water pressure/water temperature over 1500 sqft, tankless water heater. Basically a fee to "find the leak" and anything else that could be wrong in my house in order to give me suggestions for additional repairs that go on top of the "diagnostic fee", unless it is a level 1 or 2 repair that you probably never have anyway...! I my case Matt's listed 3 options: - $4.193 (repair copper drain, new washing machine hoses, install pressure valve and new 50 Gal water heater) - $1.467 (repair copper drain, new washing machine hoses, install pressure valve). Meaning $2.726 for the water heater alone. Or $631 (repair copper drain, new washing machine hoses). Meaning $836 for the pressure valve alone! I told him I could do the machine hoses myself and asked him how much it would be just to fix the leak => $364. That means the charge to change 2 $10 hoses is $267!! By the way, they don't deduct the $79 service call if you are not part of the Membership Program, charge an additional $14 for "Transfer Fuel Surcharge" and didn't discount the $50 coupon. Bottom line my invoice was $497 + $79 + $14 + $364 = $954. Fortunately, I talked to Kristy from Customer Service the following day and got the $50 coupon applied and got an additional $50 off after my open and direct discussion with her. Thank you Kristy. Still, I believe the all process was a bit complicated for a leak and would have to try a different plumber next time. Further more, what's going on with the "Plumbing Diagnostic" fee if they have to come again later on during the year for another issue? I surely wouldn't need another "check" of my entire house..."

"Service was within the usual window, and was excellent-focused on work, respectful, answered my questions clearly and was helpful about source of problem with our dishwasher.  Very helpful"

"Helpful discussion on pros and cons of replacement vs. repair of part. Did repair. Fireplace worked. Then after further consideration decided to have part replaced. That was done. Doug provided friendly, professional service and information. I had many questions, which he answered thoroughly. Fireplace is 23 years old. When it needs further service or maintenance I’ll definitely call them again"

"Gas company shut off gas due to leak detection. Mark came out within an hour to repair and get us running again. Excellent work, excellent service."