Get matched with top water heater repair or service pros in Palatine, IL

"I would like to preface my statement by saying this company was recommended to me by my family member who has used this company regularly and has not yet had their AC unit replaced - their unit is 21 years old. I was having problems with my upstairs AC unit not cooling properly and called out to American Family for the first time with a service call thinking that the unit may only need repair (maybe needing freon or a leak as the blower motor seemed to still be working, just no cool air). It turned out to be the compressor. I elected not to replace the units compressor due to the age of the unit itself. The company rep suggested that we also replace the heating unit upstairs due to its age and noting the complications we were having at the end of the winter season (he did check it as well). He stated it would be cheaper to do both than one at a time, but also stated it was completely my choice. Knowing about this company from other relatives they do try to repair and/or resolve your HVAC issues first. However, my AC was beyond a reasonable repair. I asked for a bid without the heating unit and with the AC and heating. The quotes were individually fair and I elected to do the later (with heat and AC). They scheduled immediately with owner Tim. They were able to install the next day, but I elected 2 days later. I only paid for the service call at this point and they accepted my coupon. The service guys arrived timely. It was an extremely hot day (roughly 99 degrees), but the workers stayed all day installing both units until everything was satisfactory. They were pleasant and explained everything in detail. They cleaned up after themselves, taking the old units. There was very little residual left behind and considering they worked so long and it was so hot they were respectful and completed the job as stated. A part was missing during install, but it was immediately resolved as it was brought by someone else from the company, in turn, leaving them to continue working rather than leaving and coming back. I was very pleased overall and will use them again."

"My Service Technician, Steve, was great. He was prompt, knowledgeable, courteous and efficient......everything you would want from the representative of a service company. He was able to get my water heater back in working order, and I am really looking forward to a shower now!"

"It went well. The guys who installed the water heater were very professional and answered my questions."

With 24 years of experience we are dedicated to providing our clients with the very best in service, installation, and repairs for all phases of your plumbing needs. We specialize in a variety of residential and commercial services from water heater installations, sewer main installations, sump pump installations, repairs and so much more! We take pride in the attention to detail put into each of the projects\nwere involved with. Were known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.\n\nAll Work Is Warrantied - Inquire Within \n\nMilitary Veteran and First Responders Discounts Available - Inquire Within \n\nDeposits May Be Required - Inquire Within\n\nAccepts Cash, Checks & Major Credit Cards\n\nFinancing Options Are Available - Inquire Within \n\n24/7 Emergency Services Available \n\naquaknightplumbing.com

"My tenant's water heater stopped working. I called this company and they came out that same afternoon and installed a new one. The whole process went well and my tenant had hot water right away."

"Had a bad leak coming through my ceiling drywall so I cut out an area to see where it was leaking from. Service King called and immediately came out to check the problem. It was leaking from the upstairs bathtub drainpipe. We set up an appointment right away. They came out on time, extracted the old brass waste and overflow assembly for my upstairs tub in a couple of hours. They also found a leak in another water pipe above the ceiling and changed a leaking supply line for my toilet. Was very happy with the work done and would recommend them for any plumbing work to be done."

"Great experience with Aqua Knight. Walked through the estimate on Saturday. Came first thing Monday and knocked it out. Would recommend them for anyone needing a new hot water heater."

"Was able to replace our water heater same day and it couldn’t of been easier for us."

"On November 15th Chicago was hit with some extreme wind gusts that caused my water heater pilot light to extinguish. I thought this was a simple reset, but the problem was more complicated. I learned the electrode was defective. Had I undertaken this project as a DIY, I would have spent more time than I would have cared to try to figure out why I could not get a flame for my water heater. I was smart to call Four Seasons. My technician figured out the problem quickly. There are times when calling a professional makes sense. I am not an expert on water heaters outside of knowing how to turn it on, clean it periodically, and knowing when I need a new one. Thank you Four Seasons for responding quickly and bringing me hot water."

"Andrey was very knowledgeable and took the time to explain what was happening and how to fix it going forward. Also offered helpful advice for an old water heater (not what the initial call was regarding.) I would definitely use SAV again."