Get matched with top water heater repair or service pros in Pueblo, CO

"Basset Heating and Air Conditioning offers a great plan where the customer pays a reduced set price once a year to have their air conditioner tuned up in the spring and their furnace tuned up in the fall. Additionally, under the plan the customer recieves significant discounts should his or her air conditioner or furnace need emergency repair any time during the year. As usual, the Basset Heating and Air Conditioning front office called me to set up an appointment for my spring tune up. Mike called 30 minutes prior to arriving to assure me that he would be on time plus or minus a couple of minutes. The entire tune up took approximately 30 minutes. After the tune up was complete, Mike sat down with me and explained that my air conditioner was now 13 years old with a life expectancy of 15 to 20 years. He also explained that the EPA was phasing out the older air conditioners and that if leaks were to occur in my unit, the replacement freon was getting more and more expensive each year. He told me the approximate price of a new air conditioning unit and compared it to the price of continually replacing the freon in my older model. This was very good to know. Should leaks now occur over the next couple of years, I will definitely buy a new unit rather than throw away good money after bad. A very professional job from a very experienced, professional man.
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"Anthony was fantastic! Highly recommend if you are looking for a professional and timely repair. Everything was thoroughly explained throughout the appointment. They will be my go-to for all future service."

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of plumbing services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

"We'll use them again, service was prompt and work done quickly."

"Great. The service was a dramatic improvement to my baseboard hot water system."

"The plumber (who was very friendly and professional) arrived ahead of schedule.  He came up and looked at the toilet and flushed it.  I told him I had already plunged the toilet and used a 3 foot toilet auger to try to clear any obstruction, but that hadn't fixed the problem.  He went out and got like a 12 ft toilet auger, came up and ran it down the toilet.  It knocked out the obstruction, and it worked fine after that.  The service went fine and was quick.  The fact that the entire job only took the plumber 20 mins from start to finish and he charged me $150 flat service fee (I paid $130 after a military discount) seemed a bit excessive to me.  I realize they are running a business and don't have constant work, but if the going rate for a plumber is $520 /hr then I should probably reconsider my career choices.  In the future I would shop around to see if there is a more reasonable price for a simple plumbing service.
Summary:  No issues at all with service, punctuality, or professionalism, however I thought the service was overpriced for the amount of time and effort required.
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"I've used this company several times for various appliance repair and I am always been satisfied. The technician named Joey is spectacular. They are above and beyond average. They are prompt and great pleasure to deal with."

"They did a great job. If I had someone with a similar problem or plumbing issue, I would contact them or refer them. They were very prompt- they got out right away."

"Dwayne was prompt on-time installed water heater properly and was easy to talk with"

"They were awesome. They were in and out in a day. No complains and I am happy with their service."