Get matched with top water heater repair or service pros in Riverside, IL

"The majority of the time I contacted this company the people answering the phone were very friendly and courteous. On the day of my install, the last person I spoke to was not as nice. Regardless, that didn’t give me a bad impression of the company as a whole. Chad, the service technician, was awesome. He took the time to inform me of my options on repairing or replacing my hot water heater without attempting to sway my decision. Once installed, he made sure that the water was flowing normally from every faucet. He then informed me of everything he did during the install. Chad definitely gets an A in customer service and experience."

"The plumber did an outstanding job replacing my hot water heater. He knows his stuff and is good"

"Juliano and his crew are phenomenal. I am a real estate agent and I have referred him to at least 15 different people and they have all received excellent service. They have also repaired my washer, dryer, and refrigerator. Abt told my clients that their fridge was unrepairable and because the contractor glued it to the quartz countertop, that would also need to be replaced. Juliano and his team were able to repair it and saved me thousands of dollars. They are extremely responsive and get it done right the first time. Highly highly recommend."

"Tech performed service per protocols. He informed me that the water line to the attached humidifier was brittle and needed to be replaced. This was an expensive repair but I was offered a discount. Per their points inspection, the Tech verified that there was no gas leak from my water heater. The thermostat was not inspected since it is functioning and we are observing COVID recommendations. I was given a five-hour window for the Tech to arrive. This is the longest time frame ever. I assume that the extra COVID procedures are the reason. The Tech was professional and respectful of home COVID measures."

"They were very responsive and able to replace my water heater quickly. I was given several options for the replacement. Lenny was excellent"

"Patrick, the owner made the service call to my house in about 1/2 hour. I was alone, babysitting for my two grandchildren and very worried. I explained my problem, he told me what to look for (a water shut off valve) and asked if I could turn the water off. I told him I would try. I was frantic because with the babies, then not finding any shut off valve, water coming up from the floor, and clearing way for what I thought would be a wall tear down - Patrick and his "manager" (?) arrived. (Mind you, my family also came to help, but did not locate the shut off valve). The water pipe happened to run under my bedroom floor! Needless to say, WITHIN MINUTES the rushing water stopped. I still have water for daily household use as the problem was a broken pipe to the exterior spigot.  Patrick was soaked, yet took the time to explain to me why exactly this had happened. He encouraged me to wait until the Spring when the weather is warmer to make any changes and repairs. Patrick is professional, knowledgeable, and quite a gentleman, (despite being waterlogged) and I felt that he gave me all options for this future repair.

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"Outstanding service from start to finish. The technicians were phenomenal and took care of every detail, from removing our old unit to installing the new tankless water heater. The job required custom retrofitting and running new piping to make sure the unit fit properly, and the crew handled it all seamlessly. Clean, efficient, and top-tier craftsmanship. I couldn’t be happier with the results and highly recommend them."

"Yes, Dan completed the job on time and very professional. His knowledge and expertise I would recommend his services to anyone any day anytime who needs any plumbing work done in their home. Dan was very courteous and polite and always was able to explain in detail any problems or questions that we had concerning our toilet issue. I thank GOODFELLAS for the service and will always keep them in mind for future repairs or maintenance. thank you very much Dan you did an outstanding job at our home and took care of the problem."

"I coordinated the work with Mr. Rooter's home office. Unfortunately, they didn't relay to the technician that he needed certain materials to get the job done. This caused about a 60 minutes of extra time for the technician to search around for the part and then go pick it up. Other than that, the water heater gas control valve was successfully installed and I've got hot water again."

"You can always expect and receive great service from Climate Master."