Get matched with top water heater repair or service pros in Rockville, MD

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"Fred was responsive (same day), courteous and professional, got to work immediately and was quick and efficient.  He gave me thoughtful advice as well regarding getting maximum life out of my appliances-I solicited him on replacing my water heater vs the other way around.  Pricing was very reasonable.  Highly recommend.
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"The technician arrived at the designated time, gave a thorough explanation of the installed water heater, and answered all of our questions"

"They were up front with what is wrong. Provided explanation of the quote. Asked permission to get access to places. They explain the reasoning for the cost and the risks if ignored. Pricing was fair. Went above an beyond to solve the water heater issue we had. Even calling in an electrician to help with a fix. They were on-time to early on their scheduled appointments. Excellent customer service."

"Mr. Rema arrived on time Sunday morning to update my water heater. He installed an expansion tank, duct work and replacing the piping to the thermostat on the water heater. He did an excellent job and took his time. Mr. Rema also went to the local hardware store twice to pick up the material that was needed. The only reason I didn't give him an A was because he quoted me a price at the beginning and then went done on the price and then tried to go back up to the original quoted price. After talking with him he decided to keep the price at the lower amount that he quoted."

"GAC services was able to come out for a same day trouble shooting appointment. Jim S arrived on time and was very courteous and professional. He was able to quickly identify the problem with the registers and dampers and able to get warm air flowing to the otherwise very cold areas of the house. In addition, Jim was able to recommend some additional services that would help me achieve the desired evenness of temperature such as an additional return and humidifier for the home. Great experienced master certified technician!"

"I had to replace a water heater quickly. Gave me a competitive quote with a water heater with desirable specs within a day and scheduled me the day after. Technician was knowledgeable and efficiently performed the work. Water heater performs just fine. Cleaned up workspace and took a few mins to walk through water heater and maintenance after."

"Marin the tech was great he was friendly and took his time to explain what happen with my water heater and how I could prevent the problem from happening again. I would differently ask for him again to service my water heater. Thank you Marin!!!"

"Kan and Puia arrived the same day as my call and completed an evaluation of services needed, in my case mostly a replacement hot water heater. They came back the next morning, put down drop cloths, did the work and made a suggestion for something that needed attention that we hadn't noticed. Very pleasant people to work with. Work was completed in good time with great attention to detail at a good price. It's good to have Kan in my contacts. I will definitely call him in the future. Thanks, Kan!"

"Jamie our plumber arrived right on time & very efficiently performed three jobs for us. These included replacing a kitchen disposal, installing a vanity water faucet, flushing the water heater. He patiently explained each task and stayed until all were completed. We were so pleased we've entered into a service contract with Beacon Home Services."