Get matched with top water treatment pros in Auburn, CA

"Great service. The plumber walked me through the problem and was quick to fix it."

"Dustin responded quickly to my text. I had a new water heater installed to code the next day. His price was better than others I have seen quoted in my area. I appreciate his availability when I reach out."

"Matt Cater fixed both of my toilets with new and correct parts. They are working perfectly now. No more constant running water every 5 minutes or high pitch squealing. He also re did the caulking all out my bathtub and shower. Excellent work. I will definitely have this company come back for future jobs."

"They responded very quickly and got the Job done right. Very happy with all aspects of the service provided. Thank you!"

"This company was very professional. Once they arrived the installation went very smoothly. We were very pleased with the result. We love the system that Don recommended. It did not disappoint. This company was available and truly helpful with any questions we had about our new system. The maintenance service they provide is on time and very efficient. One thing that was a standout for me was I did not know they had even been on my property. I have had other companies not clean up after themselves which was not the case with 2 plumbs up. I highly recommend this company."

"I am happy and satisfied with the services"

"Called via phone, asked for an estimate and was quoted a great price. I called another company prior to calling 5 Star Plumbing and another company wanted to charge me 4 times the amount. Peter arrived early, installed the part, and tested the water heater. Provided excellent work and customer service. Highly recommend and would use his services again. Peter also came out within 10-15 minutes after speaking to him since we're located nearby. Thanks!"

"Matt called very quickly and followed through. His recommendation and price was the best that I can find. I had a new water heater in less than twenty four hours. Will use in the future."

"The sewer line backed up at 8PM on a Sunday night. Called J Drains because they could come out right away. We've had problems with tree roots in the past, so figured that was the issue. They showed up around 10PM and stayed until 12AM, but were unable to clear the blockage. The person came back the next day and eventually cleared the blockage, or so I thought. One week later it was clogged again. Ended up calling another company who replaced a 12 ft section of the main sewer line between the house clean out and the city clean out (all under the yard, not the patio, thankfully).
I give J Drains credit for showing up late at night and trying to fix the issue. However, in retrospect, the guy that showed up did not really know what he was doing. The house clean out (a two way clean out) was holding water, which means that the clog was downstream. The city clean out 12 ft away was dry, so clearly the clog was in between those two. However, time after time, he put the cable down the clean out and fed out nearly 60 ft of line. Obviously that was running into the house, and he could have damaged the plumbing in the house. Then he tried to tell me that the clog was upstream of the house clean out that was holding water. How is that possible?! There was talk of busting up the courtyard patio, etc. He even took the cable up on the roof and went through a bathroom vent trying to clear the blockage. Eventually, he got lucky, and the cable went the correct direction through the house clean out, punching through the clog. Too bad the sewer line was so damaged, that a week later, it had to be replaced. This time, by a company who could correctly locate the position of the blockage, and recommend a logical plan of attack.
The last thing that bothered me about J Drains was the bill. While the cost was reasonable, the guy who came out told me that his boss wanted him to charge me over $1000 for a list of things. He proceeded to tell me that he was going to waive all those fees and only charge me $400 total (for the previous night plus that day). At the time, I thought I was getting a deal, but the more I thought about it, the more it annoyed me. It felt like they were jacking their prices up, so they could then discount it, making me feel better about what I was paying. If he was really invoicing people for less than half what he should, he'd be out of a job. So clearly, this is a company practice to make people think they're getting a deal. Not professional at all.
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"Great overall experience. John was helpful and knowledgeable about our system."