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"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."

"No pressure salesman, excellent presentation of filter systems, quick service done when we needed it/"

"The reason why I give them 5 stars is because they respond and install my water heater in Less than 24 hours. The technician who run my call show that he has knowledge about that job. When the job was done he explained how the new water heater work and what to if help is need it. He also explained and showed me the deficiency of the valves and recomended to be changed. I when ahead and take his recommdation. I took their number from the broken water heater that was installed 23 year ago. If I ever need plumbing service I will call then in a heartbeat."

"Appointment setting is always easy and quick. They even called on Sunday to offer to come a day early. Kyle McGuire has clearly earned his Certified Master Plumber - listened to concerns and got quickly to work with great results, restoring our in-home water pressure."

"The project was excellent. I had a water main that needed repair and the job was completed quickly. High quality work and the plumber took time to explain the repair to me."

"Very professional. No high pressure sales job. Super knowledgeable. Love our water now."

"Service providers were very professional, they were prompt, and they installed the hot water heater the same day. Price was several hundred dollars less than other companies quotes."

"Got my water back on. He was able to figure out the problem. Will have to return because demolition will be involved, but he was able to isolate & identify and get my water back on."

Family owned and operated out of Monroe Ga, provide professional plumbing services for commercial and residential repair and install. We treat our customers as family because we want to gain your trust to be your plumber for life.

"Based on his evaluation of my situation, he recommended and installed a Rheem Marathon 75 gallon electric water heater to replace 2 50-gallon tanks that were 15 years old. The Marathon heater is warranted for life. He is very knowledgeable and did an outstanding job."