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Avatar for Keep Smiling Plumbing, Electric, Heating & Cooling
Keep Smiling Plumbing, Electric, Heating & Cooling
4.6(
162
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Oakwood, GA and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 1985

Emergency services offered

Warranties offered

"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."
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+2

249 neighbors recently requested a quote
Recommended by80%of homeowners
Avatar for Garner Plumbing, Inc.
Garner Plumbing, Inc.
4.3(
295
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Oakwood, GA and surrounding areas

Approved

In business since 2008

Emergency services offered

Warranties offered

"The reason why I give them 5 stars is because they respond and install my water heater in Less than 24 hours. The technician who run my call show that he has knowledge about that job. When the job was done he explained how the new water heater work and what to if help is need it. He also explained and showed me the deficiency of the valves and recomended to be changed. I when ahead and take his recommdation. I took their number from the broken water heater that was installed 23 year ago. If I ever need plumbing service I will call then in a heartbeat."
Waterline replacement
Waterline replacement
Waterline replacement
Waterline replacement
Waterline replacement

+34

Response time12 hrs
19 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for Mr Plumber
Mr Plumber
4.2(
220
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Oakwood, GA and surrounding areas

Approved

In business since 2004

Customers say: Super punctual

"Appointment setting is always easy and quick. They even called on Sunday to offer to come a day early. Kyle McGuire has clearly earned his Certified Master Plumber - listened to concerns and got quickly to work with great results, restoring our in-home water pressure."
Response time2 days
Response rate100%
3 neighbors recently requested a quote
Avatar for Benjamin Franklin Plumbing of Lawrenceville and Dacula
Benjamin Franklin Plumbing of Lawrenceville and Dacula
5.0(
23
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Oakwood, GA and surrounding areas

In business since 2025

Free estimates

Emergency services offered

"Morgan Pitman provided same day service to install a 50 gal tall gas water heater. Excellent customer service and workmanship while providing maintenance education. Old heater lasted 12 years so the cost and installation for replacement was staggering but less than competitors."
Logo
Water Heater
W/H replacement
3 Handle T/S valve
3 Handle T/S valve

+19

92 neighbors recently requested a quote
Avatar for Excelsior Plumbing Inc
Excelsior Plumbing Inc
5.0(
13
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Oakwood, GA and surrounding areas

In business since 2012

Free estimates

Credit card accepted

"As an interior designer, I've had the opportunity to work with Brian and Excelsior on several projects including my own remodel. Brian is always professional with excellent attention to detail and a deep knowledge that only comes with being a 3rd generation plumber. On my personal project, all three of these qualities were surely tested. Only weeks after moving into my new home, I had a gurgling toilet, laundry soap suds baking up into sink drains, and finally a back up into my guest bathtub. Brian first checked that all my vents were clear, but the problem returned. On his second visit, I watched a frustrated but determined Brian mentally walk thru all of the pipes he had laid months before and decide exactly where to cut out a section to scope. In doing so, he finally found the problem. A solid piece of scrap pvc was lodged inside one of the pipes acting as a one way valve! I really appreciated Brian listening to me, believing that there was a problem to find, and doing everything he could to find it and fix it. For these reasons I am quick to recommend Brian and Excelsior Plumbing."
Navien 240 NPE-A2 Installation
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+22

Recommended by100%of homeowners
Showing 1-10 of 36

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