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Learn about our screening process85% Recommended
17 Years In Business
Company Details
Contact
3409 Lorna LaneHoover, AL 35216 https://homecraftgutterprotection.com/gutter-guards-birmingham-al/
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 8:00 PM
- Sat: 8:00 AM - 7:00 PM
- Sun: 12:00 PM - 6:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Gutter Covers
- Gutter Protection
- Gutters & Downspouts - Clean
View All Offerings and Cities Served
Deals
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Reviews
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Showing 11-20 of 675 results
0.50
Treasure M.
Hoover, AL
9/10/2021
This was the worst experience of my life. I signed the contract for installation. There were scheduled to come on Friday and they were a no call... no nothing. When I finally got in touch with someone they apologized and promised to make it right! They scheduled me a week later. Which I thought was ridiculous. Well on Friday guess what no show and the Birmingham manager ignored my calls. I still did not get them installed and no one has contacted me yet!
Response from Company:
Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients; we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (888)493-9791. We hope to find a solution promptly.
2.0
David B.
Trussville, AL
9/3/2021
They do not answer the phone. They told me they would be here on a Tuesday but showed up on Friday. I had to call them all the time to find out when they were coming next. They told me **the next day** on 3 different occasions. They wanted more money for the job, said the consultant **didnt add this and that for the job**, and lastly, needed more wood...
Response from Company:
Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients; we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (888)493-9791. We hope to find a solution promptly.
5.0
Robyn N.
Bessemer, AL
8/30/2021
Estimate was quick and easy. Install was just a few days later. Only took one day, and the installation crew hauled off the old gutters and cleaned up very well after the job. I am very pleased with the company and the work done.
Response from Company:
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at HomeCraft Gutter Protection?.
0.50
Gary C.
Huntsville, AL
8/19/2021
They are pulling a scam. They request money up front but never finish the job. They are over price .
5.0
Leslie D.
Madison, AL
7/26/2021
Polite, respectful and did an excellent job!!! I highly recommend this young man!
Response from Company:
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at HomeCraft Gutter Protection?.
4.0
Terry H.
Red Bay, AL
7/21/2021
I got a free estimate and they were able to set up the installation on the following week. Would have given them 5 stars but the original contract said they would install 2 rain barrels along with the gutters and gutter guards but they never installed the barrels. So we took care of fixing that issue ourselves. Other than that, they did a great job.
2.0
Drew R.
Irondale, AL
7/16/2021
High-pressure sales tactics arent a deal-breaker when they offer the lowest price; but the gutters need some warranty-covered work about a month later and I CANNOT get anyone from the company on the phone. After calling once a week each week with little to no response (and leaving several voicemail messages), I can't recommend this company to anyone (unless I do not like them). Go to a different company that will actually pick up the phone.
5.0
Angela H.
Fultondale, AL
6/2/2021
Easy process, nice crew, and salesman.
4.0
Joyce Z.
Pelham, AL
5/27/2021
My only complaint is their failure to follow up by providing documentation of warranty. I made several requests and have not received material.
5.0
George S.
Birmingham, AL
5/6/2021
We are very happy with our new gutters. We especially appreciated them after all that rain yesterday, They did professional job in a timely manner. Would recommend.
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