Watchtower security

We called Ryan with Watchtower Security. He came to meet us at our home. We explained to him the necessity for us to have security cameras that worked and captured the footage we needed when we needed it. The day Ryan was supposed to install the surveillance equipment, we had to call him and he told us that he overslept and came out at a later time. While Ryan and his partner were here, they installed the cameras and wiring, leaving the wiring in our crawl space untacked. We asked Ryan to tack the wiring on his next trip out, but he did not. The camera system has not worked since we purchased it and now, Ryan will only come out if we pay him because our warranty has expired. How does a warranty expire when it has not worked to begin with. We have not problem paying Ryan for the work, but the system never worked probably from the start. Also, Ryan taught us the basics of how to work the cameras, but left it to us to figure everything else out. There are no instructions with the cameras and now we have to figure everything out ourselves. Ryan was supposed to come back to get our box and take it to the manufacturer, but he wants $150 to come and get the box and then another $150 to bring the box back. Again, it is not about the money, the system never worked to begin with!

Ryan ran into numerous obstacles with my home internet system and the "NET" coverage in my home. He solved the problems leaving me with an improved computer/net coverage while installing a SUPER camera security system which is why I had hire him in the first place. G**k Squad, eat your heart out.

Great fast friendly professional service.

Ryan from Watchtower security went above and beyond on our job. It had some unique challenges and he communicated clearly what he was sure about and what was unknown. He was able to solve all the unknowns and got our camera system just how we wanted it. His bid was accurate and also a good value. We were very satisfied with his work and our awesome security camera system to keep our family safe and our home secure.

Not pushy. Explained things in a comprehensive manner and answered all questions.

They did a good job, the technicians where able to help me with all they also were able to understand me really well

Ryan was very flexible. Helped out with every aspect of the job, and even worked with me to make sure the right cameras and resolutions were achieved for the job. I went in knowing nothing, and now have a complete system that I understand.

Good service

Ryan is a very personable, discrete, professional, good guy. He reminds me of that descent fellow that does his job honestly, with integrity, easy to talk to and do business with. There is a difference between a contractor telling oh yes they can do everything and anything, it is another to have a contractor like Ryan give you the pitfalls and upside of various options and decisions. That only comes with experience. Got NVR and 7 cameras and cat 6 cables that I needed Ryan to install for me. He did a great job. He met all the challenges and in the end, I have my cameras up and running and I am very satisfied. I would recommend Ryan to anyone, he is an upstanding guy, honest, full of integrity and he knows his job.

Am hoping for him to get back to me .

On time, quick service, personable owner installed cameras. Ryan is great and would recommend him to anyone interested in security

These guys are excellent. They performed a very good surveillance system install and worked with me to make sure the camera pointed in the correct direction. They got the work done within the expected time frame. I will call them again for any needs, especially when I add a couple more cameras.

All good so far Ryan was very knowledgeable

WatchTower is an awesome company to work with. We had an issue going on that needed immediate attention. They worked with both our schedules to get us a free estimate and show us what would be possible. Very discrete work, service is definitely worth your money!

Very nice work....

He takes his time,and explained everything in detail to me.Great job.

Ryan was great I would highly recommend this company for future work

Good job

I had a project for installing 15 security cameras inside and outside of my apartment building. I got my owned DVR and 8 cameras, and additional 7 inside cameras from Watch Tower. The installer Ryan met me on site and gave me a complete detail of the locations of each cameras and type of cameras for different angles/distences. He is very professional and friendly. Answered all my questions and gave me suggestions too. Finished project on time as promised, and cost very reasonable. If I have any project like this, I will hire him again.

GREAT GUY AND VERY HONEST

I could not be more impressed with Watchtower. Less than 20 minutes after requesting information on ServiceMagic, I was contacted by Ryan Sprenger. Ryan is very knowledgeable about the products and services his company offers. I have a busy schedule and Ryan was able to schedule an appointment that fit my needs. Further, he was able to customize a system that met my specific requirements. The day of installation, Ryan and his installer showed up on time, and worked through the day, in 90 degree heat to ensure the project was completed correctly. They were both professional in appearance and attitude. I strongly recommend this company