Get matched with top tankless water heater installers in Austell, GA

"We had a new gas tankless hot water heater installed in our new home by a different plumbing company approximately eight months ago. A few weeks ago, our carbon monoxide detectors went off in our home in the middle of the night, I was home alone due to my husband working out of town so I called 911 and the fire department came out. They traced the carbon monoxide leak coming from the hot water heater. After the original plumber told us it would be over a week before he would be able to come out to our home to assess this potentially fatal issue, I contacted Hot Water Solutions. Darren called me back the very same day and the very next day Justin was at our home assessing the problem. Turns out, the original plumber never glued the exhaust or intake lines going in or out of our hot water heater, not to mention the exhaust and intake vents on the outside of the house not only were too short, but weâ re not installed far enough away from each other to prevent the intake from pulling the exhaust back into the system. As a result weâ ve been having small amounts of carbon monoxide leaking into our home for almost a year. Fortunately, the hot water heater was in the garage so the carbon monoxide was primarily in the garage with small outs detected where the garage door leads into the house but, our grand childrenâ s bedrooms are right next to the garage so this could have been catastrophic. I have the upmost respect for Darren and Justin for their responsiveness, professionalism and expertise! We highly recommend Hot Water Solutions!"

"they did a good job"

"Gave me upfront information without me having to dig for it. Gave me fair price, did job efficiently and went the extra mile. Great job!!!"

"Blake did a wonderful job. He was so polite and respectful. He asked "when do you want them", I said "yesterday". He then ran to Home Depot to get the taller toilets I wanted. He also gave me some pointers on another matter. Thumbs up!!"

"They came out and resolved my plumbing issue on the same day. Very courteous scheduler and technician was even better."

"Very helpful and professional"

"Our upstairs toilet clogged this morning & the leak seeped through & we could see the leak on the ceiling downstairs. Called Georgia Rooter Services & within 90 minutes of my call, Ned & Henry were at my house. Ned explained the entire process, estimate broken out for the fee & they quickly got to work. Ned & Henry were professional, quick & got the job done. I highly recommend Georgia Rooter Services, Ned & Henry. Thank you for providing excellent customer service in what could have been a stressful situation."

"I am so happy with their work that fixed all our issues, even ones that weren’t originally on the request. Mr Chen is very honest and transparent. One couldn’t ask for more "

"Good work and fast service "

"Absolutely wonderful service and work. Highly recommend "