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"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"Supper job, this was a difficult job. I did not know what was wrong with the toilet clog, it flooded out two floors over 7000.00. I first called Roto Rooter the fix it for two days. We were referred to Monster Plumbing and he came fixed it and told me if I had any more problems to call him again. Two later again toilet clogged. He came out with a scope and found some type of wiring that the builders dropped in during our rebuild after a fire. Pulled it out and what a relief super job!!! He was very assertive that he would find the problem. GREAT JOB!!!"

"Great customer service, fast response and very reasonable price. Will definitely use them again."

"My water heater started leaking on a Sunday. I reached out to Family Fire Service and they responded immediately. They had a new water heater out to my house the next day and installed in a few hours. The supervisor and the tech worked seamlessly to have us up and running. They provided quality service and at a very competitive price. I highly recommend Family Fire Service and Plumbing. KC"

"fantastic ! did a great job polite"

"poor customer service. service manager insulted me, called me derogatory names while defaming my character. when all I was looking for was for someone to right a wrong. I was actually looking forward to them coming to look at my furnace and was hoping to find a trusted company but was given the complete opposite of what I expected. first no one called me with an update, I had to call, then no one showed by 5pm after I waited patiently all day during their 8-5 window. finally at 5:10 i reached out again only to be met with an after hours line that couldn't help me at all. once I spoke to SM, he insulted me, called me derogatory names and defamed my character all because I was understandably upset for being "brushed off" by everyone I had come into contact the entire day and given excuse after excuse with no solution that was going to benefit me. Customer service and professionalism are lacking 100%"

"Arturo, Wendy and the team are outstanding and very professional. They are masters at building, designing and delivering a magnificent product! We needed two bathrooms renovated, one to meet the needs of my husband with medical disabilities. Arturo understood the request and immediately put a plan in place. The team implemented and succinctly executed so that the job was done neatly and before the deadline. HIRE THIS TEAM!! You will be so glad you did! We are so pleased - both bathrooms are BEAUTIFUL!!"

"I just had Potts Brothers redo my bathroom and basement, and honestly, they killed it. The whole process was super easy, and the results are amazing. Youssef and Peter were awesome to work with. Youssef helped me figure out the design and had some great ideas that made everything look even better than I imagined. Peter oversaw the work and together with omar and the rest of the team, and they made sure everything was done right and on time. The bathroom is now my favorite part of the house—it’s modern, functional, and just looks so good. The basement went from being a storage dump to a space I actually want to hang out in. The quality of the work is really solid, and you can tell they care about the little details. What I really appreciated was how communicative they were. Youssef and Peter kept me in the loop the whole time, answered all my random questions, and made sure I was happy with how things were going. If you’re thinking about a remodel, I’d definitely recommend Potts Brothers. Youssef and Peter are a great team, and they made the whole thing stress-free. 10/10!"

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."