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"Great work! Keaton was able to diagnose and estimate a fix for my furnace. Came out the next day to replace a part and do some regular maintenance on the furnace and air conditioner. Very happy with the work."

"Zach was very professional and gave us such a great deal. This us his work done. It's installed and just happy to have him do the work and we will call him for any other work needed for upkeep or other plumming. We will also recommend him to others."

"Ayden was our water heater installer. He did a great job! Very professional and knowledgeable."

"When the technicians came out to clean they were punctual and professional. They took the time to drop cloth around their work area and made sure to cover our TV and move a nice clock that was on the wall near one of our vents. Unfortunately, almost immediately, they came across an issue where the duct liner got caught in the brush used to clean the system. They stopped all work until they could bring in an inspection camera to determine the problem. The owner came out with the scope and found that there had been debris (sharp scrap of sheetmetal) in the duct from when the house was built. Before proceeding he asked if he could open up some sheetrock in the ceiling to figure out how extensive the damage was. Upon opening the area around the vent he discovered that the duct hose had not been properly attached to the sheetmetal of the vent He did not charge for any of the time he was at our house diagnosing the problem; he also made sure to keep me informed me of the problem as he worked and what would need to be done to solve the problem. The next week he made the time to come out with the technician so that I would feel comfortable that the job was completed satisfactorily. The technician was quick, professional, and cleaned up thoroughly. Once again the owner did not charge for his time and discounted the hourly rate of the technician. When I mentioned that I would now need to reschedule the cleaning, that I had already paid for via an Angie's List deal, the owner was very open and honest in letting me know that he would not feel right performing the service. He was afraid that they may run in to other issues with the ducting not installed correctly. If this was the case they would then have to go through the process again of opening areas of the ceiling and installing new ducts. He did not want to lose my business, but he did not feel he could morally continue work that may cause further damage. He offered to get in touch with his competitor that have a different duct cleaning process that should cause less problems. He called on my behalfm discussed the situation and made sure they gave me a discount, since their service is significantly more expensive. Obviously they refunded my deal that I purchased, promptly and without issue. I would highly recommend this company and the owner, Jeremiah, to anyone due to his professionalism, responsiveness, and honesty."

"Got a super steal...Maytag A/C and new Heating unit (bonus!) for only a few hundred dollars more than other companies quoted for the A/C alone. Fast install and a lifesaver this summer. Thank you!!!!"

"Inspector said they would replace a few things on the inside and outside on the day of installation. But, the installer only replaced the outside parts and never replaced the catch basin the installer said they would on the inside. The AC unit works great though! So, overall it was a good experience and a relief to get it done before the summer heat set in for my pregnant wife. They also did a great job helping us with the pricing."

"Installers worked in a tight space with old electrical service and got everything together quickly.
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"I bought the $99 furnace service in October for a furnace that was going in and out and also needed cleaned, as well as to see if there were any parts that would help it work better. The igniter was replaced, although I thought the price a little high at $275, not including the servicing purchase. The furnace worked fine until January when it quit completely (as we had kind of anticipated although the furnace was not ancient, it was 12 or so, and no fault of Sun Glow, a different part froze up). I got an estimate from a couple of companies and ended up picking another for the new furnace, primarily due the the other installer measuring the rooms in the house and checking the insulation properties of the windows rather than basing it on a square footage estimate alone. From what I have read, our old furnace was too big for the house and that may have contributed to it's earlier than expected demise. The new one is much lower in BTUs, and both companies provided estimates with a smaller furnace than we had previously, but Sun Glow picked a larger one that than was eventually installed. Pricing appeared similar, but hard to tell with different brands and sizes of furnaces, filters, etc. in the estimates. The estimater was professional, prompt, and came at very short notice. So although, I didn't chose this company, I had no problems with their service work and would call them again for another estimate.
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"Jared is fantastic! Super prompt scheduling & thorough communication right from the start. He was able to come out much sooner than I expected. He was running a little later than he thought on the day of the appointment & let me know right away, which was fine. He is very personable & knowledgeable, and his work is efficient & clean. No surprise costs, everything was as previously agreed to. Even though I wasn't paying for the furnace or A/C to be cleaned he still took the time to look at them & show me what he found, for future reference. The whole cleaning process only took two hours, and we got to see how filthy everything had been plus the random objects he'd found in the ducts. As a new homeowner of a 'light fixer' I was relieved to have such a painless experience! I am SO GLAD we had this service done and I would hire Jared again or refer him to friends & family in a heartbeat. Highly recommended."

"When my desk top computer failed I called Mr Ferrell. His response time was excellent; arriving at my home the same day I called.
He called me back that evening to update me on what he found. He replaced the power supply and did a virus scan and returned the computer to my home within 48 hours. I found him to be computer savy and very friendly. If we have computer issues in the future I will contact Mr Ferrell.


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