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We are a small family owned Heating, Ventilation, and Air Conditioning (HVAC) company located in Sharpsburg, MD. The business was started in 1989 under the name of RW Harrell's Pump Service Inc. when Diane Harrell and Ronnie Harrell purchased a well pump and water system business from a gentleman that was retiring. Ronnie had worked in the HVAC field from the time he had graduated from high school so it was natural to add HVAC to the services that this new company would offer. Ronnie and Diane built the company by word of mouth and continue to grow the company in this manner. Additional DBA - Harrell's Services. Additional fax - 928-492-8004

Whether you need a repair, preventive maintenance, or replacement, we are your plumbing, heating, and air conditioning service provider in the northern Virginia and surrounding areas. We invite you to give us a call!

"Computer had been acting up for a while but I kept putting off getting it fixed.  After reading all the great reviews, I decided to give N.A.T.S. a call.  So glad I did.   Jim was able to resolve all my problems remotely - no drop off or pick up necessary - so convenient!  I feel like I have a brand new computer, it runs so well and FAST too.  I couldn't be happier and wouldn't hesitate to use his services again.  My only regret is that I didn't call him sooner.
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"Troubleshooted and fixed quite fast. Will likely have back to install some fans."

A/C and Heating company in GAITHERBURG, Bethesda, Chevy Chase, Frederick, Germantown, Washingtown DC. Virginia. And all of the DMV area.

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

Our mission is to be a handyman that brings back the personal touch with our customers. We will build a relationship that will last a lifetime once you see our quality work. We're passionate about delivering an exceptional experience. When you hire us, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Everything from sales to install was excellent! Great customer service. Explained everything well and made us feel comfortable with our decisions."

"Gary Barnes and his two colleagues I met were very professional as far as courtesy , on time callbacks, etc is concerned. We paid for the "Big Deal" directly through Creative Hands, not purchasing through Angie's List as we were told that this would save us time in processing. The price is pretty good, though buyers need to be aware (and perhaps I missed this explanation somewhere, although it does make sense) that the 8-hours of work includes work for one person. If you have two workers, this is divided by 2 so 4 hours a piece. Any trips to the hardware store are taken off from the total of 8 hours. This may be a common practice.  We ended up getting "extra" 2 hours of work, but partially because the 2 outlets were not installed correctly the first time, so the electrician that Creative Hands works with came by later to fix /reinstall for a second time the outlets so that the green light is on AND the GFI outlets work.  It is a good deal and worth doing for small things. They are nice guys, but in our case,  SOME of the work was a bit sloppy. Outlet in my son's room - pre-repair (no holes around outlet) After repair to install electrical outlet in bathroom we now have gaps which require patching and outlet which was not crooked and inset oddly in wall is now oddly inset and not flat.  We have uneven area on wall above where the hole was cut  that will require more than average sanding to smooth and painting (which we expected). For whatever reason, when the GFI outlets were purchased, the covers were not. The   GFI outlet in bathroom has holes/gaps around it too, and we live in an older home(1940) with the wet set/concrete type walls. We had sweeping and vacuuming to do after they were finished, a fair amount of dust and debris was left in the upstairs hall. Blue painters tape left on all of my son's furniture, which is easy to remove, but I would have thought that this was part of clean up.  The original ink marks on the wall to show one of the options for the new outlet were left on the wall, not washed off.  So, we have additional work apart from just minor sanding and painting that my husband and I were thinking we would not have hiring a professional. Ceiling patching actually is just fine.  Downstairs outlet replacement fine and light in the kitchen fine. We had planned on a second trip out- but we are afraid to do this with our fence for fear we may be left with another problem to fix afterwards. I had explained the front door issue well, and thought perhaps the wood needed to be replaced or iron strike plate or lock so that it would close and lock. We were looking for some advice on the right way to fix this, since we were told by Creative Hands that we were in good hands, with all the years experience they have at doing this. Part of the problem I think is that it would be wise to come out first to take a look to see how things need to be fixed before just showing up and having to rush a solution."